Jonathon Testa
Phoenix,AZ
Summary
Offering solid foundation in business principles and keen ability to learn and adapt within dynamic environment. Brings focus on operational efficiency and strategic planning, combined with skills in troubleshooting/diagnostics and project coordination. Ready to use and develop analytical and organizational skills in a technical support role.
Overview
20
20
years of professional experience
Work History
Owner
Testa Landscape Construction Llc
02.2011 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Cultivated and strengthened lasting client relationships using strong issue resolution and communication skills.
Manager/Jobsite Foreman
North Scottsdale Nursery
09.2006 - 03.2009
- Managed plant inventory and employees to ensure day to day operations were productive.
- Accomplished multiple tasks within established timeframes.
- Maintained relationships with clients.
- Performed service repairs, installs, and diagnostic calls for faulty systems.
- Extensive knowledge on inventory management.
Service Technician
All-Tech Energy Management
07.2004 - 03.2007
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Education
Environmental Biology
Roger Williams University
Bristol, RIConstruction Management/CAD
ITT Technical Institute
Skills
- Customer relations
- Small business operations
- Troubleshooting issues and finding resolutions
- Verbal and written communication
- Time management
- Knowledge of city planning requirements for residential properties
- Team member management
- Generated and executed sales leads
Timeline
Owner
Testa Landscape Construction Llc
02.2011 - Current
Manager/Jobsite Foreman
North Scottsdale Nursery
09.2006 - 03.2009
Service Technician
All-Tech Energy Management
07.2004 - 03.2007
Environmental Biology
Roger Williams University
Construction Management/CAD
ITT Technical Institute
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