Jonathon Voegele
Wantage ,NJ
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Delivery Truck Driver
Tulpehocken Spring Water
09.2017 - Current
- Inspected vehicle before and after every trip and conducted minor repairs.
- Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Optimized routes to maximize efficiency and scheduled service stops.
- Checked orders at home base and customer locations to identify and correct errors.
- Removed and unloaded packages from truck for customer deliveries, using extreme care to avoid damage to goods.
- Delivered packages from distribution center to residential areas using self-developed routes.
- Redirected shipments en route in response to customer requests.
- Enforced on-time shipment of products to create exceptional customer experiences.
- Alerted customers of late deliveries due to traffic jams and road construction, slashing inquiry calls to company support line.
- Completed 100-mile per day routes with as many 25 stops to finalize average of $1100 worth of orders.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
Casa Capri
Sparta, NJ
08.2015 - 07.2017
- Worked with road knowledge, GPS systems to navigate planned route and make adjustments.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Successfully avoided time delivery delays by carefully planning best routes.
- Fostered positive working relationships with regular customers.
- Kept detailed records of deliveries and money received from customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Tile Assistant
Bill Boyce Installer
04.2015 - 11.2015
- Maintained safe, clean and organized work environment.
- Installed tile flooring in residential homes and commercial buildings.
- Cut and prepared tiles for installation following precise measurements and job specifications.
- Used specialized tools and equipment to cut, shape and install tile.
- Learned about various tile types, sizes and installation techniques and stayed current on industry changes.
- Followed strict safety standards for customer and worker protection.
- Mixed mortar, plaster and grout, manually or using machines according to standard formulas.
- Arranged or stored machines, tools and equipment.
- Helped complete skilled work by coordinating needed supplies and equipment based on specific job requirements.
Pizza Shop Assistant
Papa Roni's Restaurant
04.2010 - 08.2015
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Education
No Degree - Associate of Arts
Sussex County Community College
Newton, NJ2012
High School Diploma -
Sussex County Technical School
Sparta, NJ06.2010
Skills
- Commercial Material Transportation
- Paperwork Management
- Vehicle Inspections
- Exceptional Customer Service
- Local Routes Understanding
- Route Planning
- Safe Driving
- Excellent Geographical Skills
- Teamwork and collaboration
- Communication and interpersonal skills
- Forklift operation experience
- Warehouse operations knowledge
- Physical stamina and strength
Certification
Commercial Driver - November 30, 2016
Timeline
Delivery Truck Driver
Tulpehocken Spring Water
09.2017 - Current
Delivery Driver
Casa Capri
08.2015 - 07.2017
Tile Assistant
Bill Boyce Installer
04.2015 - 11.2015
Pizza Shop Assistant
Papa Roni's Restaurant
04.2010 - 08.2015
No Degree - Associate of Arts
Sussex County Community College
High School Diploma -
Sussex County Technical School
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