Jonathon Ware
Portland,OR
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments and mechanical eningeering. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Sales Representative
PepsiCo
Clackamas, OR
02.2021 - Current
- Develop and implement successful sales strategies to achieve revenue goals.
- Tracked sales performance data and prepared monthly reports for management review.
- Synchronized and prioritized tasks to simultaneously manage multiple projects.
- Create strategic designs for sales floor layouts, product displays, and shelving arrangements to enhance sales performance and shape customer buying behaviors.
- In charge of overseeing physical merchandise stocktaking, resulting in increased ordering precision by implementing cost management strategies.
- Educated newly hired merchandisers on methods for optimizing sales floor restocking, shelf management, and product rotation to mitigate shrinkage and loss.
- Evaluate and analyze product performance to devise optimal improvement strategies.
- Engaged in effective communication with customers during every account visit to identify and prioritize their needs, resulting in successful completion of customer tasks.
- Created and maintained customer relationships, providing exceptional service to ensure customer satisfaction.
- Provided technical support to customers regarding product features and benefits.
- Drove revenue and profit growth by analyzing historical and current business data to uncover crucial buying trends, subsequently generating precise purchase orders.
- Participated in weekly meetings with sales team members sharing best practices and ideas.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Closely observed sales floor, identifying account customers in need of assistance and ensuring merchandise replenishment.
- Managed and retained existing client accounts.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Promoted accessories and cross-sold additional products and services through use of active persuasion.
- Maintained attractive merchandise displays to maximize purchases.
- Exceeded department expectations for productivity and accuracy levels.
- Organized and cleaned up stock room area after every visit.
Produce Manager
Fred Meyer
Portland, Oregon
03.2015 - 02.2021
- Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
- Supervised staff members in the produce department, delegating tasks and training new employees.
- Evaluated vendor performance to ensure timely delivery and competitive pricing of products.
- Performed regular audits of perishables to guarantee shelf life and reduce spoilage costs.
- Coordinated with other departments to ensure proper merchandising of produce items throughout store locations.
- Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
- Assisted customers by providing advice on nutrition value or recipes featuring particular items from the produce department.
- Resolved customer complaints promptly while maintaining a positive attitude towards customers.
- Conducted daily inventories to track shrinkage losses due to expiration dates or mishandling by staff.
- Ensured compliance with health codes pertaining to sanitation practices within the produce department.
- Reviewed daily sales reports identifying areas where sales are low so corrective action can be taken quickly.
- Implemented strategies for reducing waste such as composting or donating unsellable items.
- Received produce deliveries and unloaded produce.
- Trained and coached new team members.
- Participated in monthly inventory counts and conducted full inventories.
- Replenished, rotated and culled displays several times daily.
- Trimmed, washed, and bundled produce.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Maintained department equipment and advised general manager of equipment repair needs.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Provided clear, attractive and consistent signage.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Delegated work to staff, setting priorities and goals.
- Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Analyzed business performance data and forecasted business results for upper management.
- Proposed or approved modifications to project plans.
Education
Associate of Science - Mechanical Engineering
Clackamas Community College
Oregon City, OR06-2018
Some College (No Degree) - Mechanical Engineering
Portland State University
Portland, ORSkills
- Sales strategy development
- Sales Training
- Collaborative teamwork
- Multitasking
- Industry Expertise
- Performance Tracking
- Cold-calling
- Salesforce
- Competitor Analysis
- Closing Techniques
- Deal structuring
- Upselling strategies
- Business Development
- Stockroom Management
- Sales Planning
- Sales analytics
- AutoCAD
- Solidworks
- Mechanical design
- Critical thinking
- Drafting
- MATLAB
Accomplishments
- Go to YouTube and search "I Like Turtles"
- 2024 Webby Award WINNER: Paramount TMNT Turtle Boy
- 2024 Shorty Award WINNER (Meme, Gif, and Emojis): Loop/Paramount TMNT "I Like Turtles"
- 2024 Shorty Award GOLD (Comedy Video): Loop/Paramount TMNT "I Like Turtles"
- 2024 Telly Award GOLD TELLY WINNER: Brand Collaboration (Use of creator, celebrity, and influencer)-Social video
- 2024 Peoples Telly SILVER TELLYWINNER: Social Video-Peoples Telly
- (2X) 2024 Telly Award Silver Telly Winner: TMNT I Like Turtles
- 2024 Telly Award Bronze Telly Winner: TMNT I like Turtles
Websites
- https://shortyawards.com/16th/paramount-teenage-mutant-ninja-turtles-i-like-turtles
- https://www.tellyawards.com/winners/2024/social-video/general-brand-collaboration-use-of-creator-celebrity-influencer/teenage-mutant-ninja-turtles-i-like-turtles/316380
- https://www.tellyawards.com/winners/2024/peoples-telly/general-social-video/teenage-mutant-ninja-turtles-i-like-turtles/307425
Affiliations
- Automotive work and installation of upgrades
- Art
- Drawing and illustrations
- 3-D design
- Making and Listening to music
- Podcasting
- Content creator
- Marketing
- Travel
- Photography
Certification
- Drivers License
- Forklift license
References
References available upon request.
Timeline
Lead Sales Representative
PepsiCo
02.2021 - Current
Produce Manager
Fred Meyer
03.2015 - 02.2021
Associate of Science - Mechanical Engineering
Clackamas Community College
Some College (No Degree) - Mechanical Engineering
Portland State University