Jonattan Martinez
Carpaccio Restaurant
North Miami,FL
2
Languages
5
years of professional experience
Hospitality Professional experienced in customer service and guest relations. Delivered exceptional dining experiences through effective teamwork and strong product knowledge, while consistently exceeding customer expectations. Committed to fostering positive interactions and supporting sales in high-pressure environments.
Work History
Server/Bartender
4 Years 10 Months- Prepared cocktails and beverages according to house recipes and presentation standards.
- Recommended wine pairings and menu selections to enhance guest dining experience.
- Coordinated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently during peak service while preserving guest satisfaction.
- Built customer relationships and identified product needs to support sales conversions.
- Presented merchandise features and benefits clearly to guide purchasing decisions.
- Resolved customer questions and concerns with prompt, professional service.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
Education
Bachelor's Degree in Accounting - Accounting And Finance
Skills
Hospitality and guest service
Team collaboration
Problem-solving
Efficient time management
Teamwork
Wine knowledge
Collaboration
Problem-solving skills
Positive demeanor
Team collaboration
Guest service
Languages
English
Full Professional
Spanish
Native or Bilingual
Interests
Cooking
I enjoy cooking for friends and family gatherings.
I enjoy helping others and giving back to the community.
I like looking at the stars and learning about constellations.
Personal Development and Self-Improvement
Music
Swimming
Timeline
Server/Bartender
Carpaccio Restaurant
12.2021 - 10.2026Read More
CED Collage
Bachelor's Degree in Accounting from Accounting And Finance
Read More