- Food Blogging
- Digital Art and Animation
- Fashion
- Music
- Audio Engineering and Curation
Jonaysha Bonner
Austin,TX
Summary
Versatile professional with 6+ years of experience in business development, project management, and administrative operations. Adept at supporting high-impact teams through reporting, data tracking, stakeholder communication, and client engagement. Proven success in both public and private sectors, with strengths in cross-functional collaboration, strategic planning, and operational support.
Overview
9
9
years of professional experience
Work History
Data and Administrative Specialist
Austin Energy – City of Austin
10.2024 - Current
- Support the Director of Energy Efficiency Services with project management and planning, data management, and cross-departmental initiatives.
- Prepare weekly and biweekly reports for the CMO, City Council, and Vice President, tracking key program metrics and outcomes.
- Coordinate, lead and document weekly leadership meetings to align team priorities and support decision-making.
- Assist program managers with administrative needs including travel requests, outreach event planning, meeting logistics, and supply tracking.
- Ensure accurate recordkeeping and streamline communication between internal teams and external stakeholders.
Business Development Consultant
CS Disco
01.2024 - 09.2024
- Supported business development initiatives by educating law firms and partners on litigation technology, showcasing expertise in legal holds, document review, depositions, forensics, and data extraction.
- Demonstrated project coordination skills by managing multiple client engagements, resulting in a 20% increase in new business through targeted outreach and pipeline building.
- Collaborated with cross-functional teams, including sales and marketing, to drive business growth and increase revenue through strategic client engagement and meeting coordination.
Sales & Customer Success Specialist
LegalZoom
07.2023 - 12.2023
- Coordinated customer support initiatives by educating business owners on LegalZoom's services and products, tailoring solutions to meet their specific needs and preferences.
- Demonstrated research and analysis skills by resolving customer issues through proactive outreach and problem-solving, ensuring customer satisfaction and retention.
- Utilized communication and collaboration skills to understand customer needs, provide personalized solutions, and drive customer loyalty, resulting in positive outcomes and increased customer satisfaction.
Business Development Consultant
Oracle
06.2021 - 12.2022
- Coordinated business development initiatives by building and executing campaigns across multiple channels, including outbound calling, emailing, and social media, to maintain relationships with a territory of 700+ targeted accounts.
- Demonstrated project management skills by collaborating with internal field teams to develop product presentations, strategize marketing campaigns, and drive new business relationships, resulting in consistent exceedance of KPI metrics, with $400k in monthly wins.
- Utilized research and analysis skills to understand business needs and identify opportunities, culminating in a successful migration of a major Big Pharma company to cloud applications, resulting in $950k revenue, through engagement with key leaders and consolidation of ERP/Supply Chain software.
Premier Service Consultant
AT&T
09.2019 - 05.2021
- Organized and facilitated customer support by assisting 50+ customers daily with sales, service, and technical troubleshooting, ensuring customer satisfaction and loyalty.
- Demonstrated business development skills by driving sales of wireless and entertainment products, exceeding weekly targets of 50+ units and contributing to 40% of nationwide wireless phone sales.
- Utilized analytical and problem-solving skills to resolve complex customer issues, resulting in increased customer retention, positive feedback, and enhanced customer experiences.
Technical Master Control Operator
White Knight Broadcasting Inc.
01.2017 - 08.2019
- Responsible for airing all live events, local news, television shows, and paid programming on time and accordingly without error.
- Edited ad programming (e.g., commercial videos) to fit the correct time slot in which clients purchased air time.
Education
Bachelor of Science - Marketing with a concentration in Professional Sales
Southern University And A&M; College
Baton Rouge, LA04.2019
Skills
- Project Coordination
- Executive Reporting
- Client Engagement
- CRM (Salesforce, Oracle)
- Data Tracking
- Stakeholder Communication
- Legal Tech & SaaS Sales
- Event & Travel Logistics
- Microsoft Office Suite
- Proofreading
- Spreadsheet creation
- Report preparation
- Presentation development
- Meeting planning
- Event coordination
- Scheduling
- Billing oversight
- Order processing
- Document management
- Project planning
- Travel coordination
- Purchasing coordination
- Registration processing
- Expense reporting
- Metrics tracking
- Office record management
Interests
Community Service
SU Alumni Federation, Financial Secretary & Treasurer | Austin, TX, 2019 - Present |
Current executive board member supporting alumni engagement and financial planning.
Timeline
Data and Administrative Specialist
Austin Energy – City of Austin
10.2024 - Current
Business Development Consultant
CS Disco
01.2024 - 09.2024
Sales & Customer Success Specialist
LegalZoom
07.2023 - 12.2023
Business Development Consultant
Oracle
06.2021 - 12.2022
Premier Service Consultant
AT&T
09.2019 - 05.2021
Technical Master Control Operator
White Knight Broadcasting Inc.
01.2017 - 08.2019
Bachelor of Science - Marketing with a concentration in Professional Sales
Southern University And A&M; College
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