- Food Blogging
- Digital Art and Animation
- Fashion
- Music
- Audio Engineering and Curation
Jonaysha Bonner
Austin,TX
Summary
Versatile professional with 6+ years of experience in business development, project management, and administrative operations. Adept at supporting high-impact teams through reporting, data tracking, stakeholder communication, and client engagement. Proven success in both public and private sectors, with strengths in cross-functional collaboration, strategic planning, and operational support.
Overview
9
9
years of professional experience
Work History
Data and Administrative Specialist
Austin Energy – City of Austin
10.2024 - Current
- Support the Director of Energy Efficiency Services with project management and planning, data management, and cross-departmental initiatives.
- Prepare weekly and biweekly reports for the CMO, City Council, and Vice President, tracking key program metrics and outcomes.
- Coordinate, lead and document weekly leadership meetings to align team priorities and support decision-making.
- Assist program managers with administrative needs including travel requests, outreach event planning, meeting logistics, and supply tracking.
- Ensure accurate recordkeeping and streamline communication between internal teams and external stakeholders.
Business Development Consultant
CS Disco
Austin, TX
01.2024 - 09.2024
- Supported business development initiatives by educating law firms and partners on litigation technology, showcasing expertise in legal holds, document review, depositions, forensics, and data extraction.
- Demonstrated project coordination skills by managing multiple client engagements, resulting in a 20% increase in new business through targeted outreach and pipeline building.
- Collaborated with cross-functional teams, including sales and marketing, to drive business growth and increase revenue through strategic client engagement and meeting coordination.
Sales & Customer Success Specialist
LegalZoom
Remote
07.2023 - 12.2023
- Coordinated customer support initiatives by educating business owners on LegalZoom's services and products, tailoring solutions to meet their specific needs and preferences.
- Demonstrated research and analysis skills by resolving customer issues through proactive outreach and problem-solving, ensuring customer satisfaction and retention.
- Utilized communication and collaboration skills to understand customer needs, provide personalized solutions, and drive customer loyalty, resulting in positive outcomes and increased customer satisfaction.
Business Development Consultant
Oracle
Austin, TX
06.2021 - 12.2022
- Coordinated business development initiatives by building and executing campaigns across multiple channels, including outbound calling, emailing, and social media, to maintain relationships with a territory of 700+ targeted accounts.
- Demonstrated project management skills by collaborating with internal field teams to develop product presentations, strategize marketing campaigns, and drive new business relationships, resulting in consistent exceedance of KPI metrics, with $400k in monthly wins.
- Utilized research and analysis skills to understand business needs and identify opportunities, culminating in a successful migration of a major Big Pharma company to cloud applications, resulting in $950k revenue, through engagement with key leaders and consolidation of ERP/Supply Chain software.
Premier Service Consultant
AT&T
Austin, TX
09.2019 - 05.2021
- Organized and facilitated customer support by assisting 50+ customers daily with sales, service, and technical troubleshooting, ensuring customer satisfaction and loyalty.
- Demonstrated business development skills by driving sales of wireless and entertainment products, exceeding weekly targets of 50+ units and contributing to 40% of nationwide wireless phone sales.
- Utilized analytical and problem-solving skills to resolve complex customer issues, resulting in increased customer retention, positive feedback, and enhanced customer experiences.
Technical Master Control Operator
White Knight Broadcasting Inc.
Baton Rouge, LA
01.2017 - 08.2019
- Responsible for airing all live events, local news, television shows, and paid programming on time and accordingly without error.
- Edited ad programming (e.g., commercial videos) to fit the correct time slot in which clients purchased air time.
Education
Bachelor of Science - Marketing with a concentration in Professional Sales
Southern University And A&M; College
Baton Rouge, LA04.2019
Skills
- Project Coordination
- Executive Reporting
- Client Engagement
- CRM (Salesforce, Oracle)
- Data Tracking
- Stakeholder Communication
- Legal Tech & SaaS Sales
- Event & Travel Logistics
- Microsoft Office Suite
- Proofreading
- Spreadsheet creation
- Report preparation
- Presentation development
- Meeting planning
- Event coordination
- Scheduling
- Billing oversight
- Order processing
- Document management
- Project planning
- Travel coordination
- Purchasing coordination
- Registration processing
- Expense reporting
- Metrics tracking
- Office record management
Interests
Community Service
SU Alumni Federation, Financial Secretary & Treasurer | Austin, TX, 2019 - Present |
Current executive board member supporting alumni engagement and financial planning.
Timeline
Data and Administrative Specialist
Austin Energy – City of Austin
10.2024 - Current
Business Development Consultant
CS Disco
01.2024 - 09.2024
Sales & Customer Success Specialist
LegalZoom
07.2023 - 12.2023
Business Development Consultant
Oracle
06.2021 - 12.2022
Premier Service Consultant
AT&T
09.2019 - 05.2021
Technical Master Control Operator
White Knight Broadcasting Inc.
01.2017 - 08.2019
Bachelor of Science - Marketing with a concentration in Professional Sales
Southern University And A&M; College