Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver
Jon Bizzell

Jon Bizzell

Casper

Summary

Dynamic operations manager with a proven track record at Outback Steakhouse, enhancing customer satisfaction and employee engagement. Skilled in staffing and financial planning, I successfully implemented strategic initiatives that boosted performance and reduced turnover. Known for my strong work ethic and customer-oriented approach, I thrive in fast-paced environments.

Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.

Overview

25
25
years of professional experience

Work History

Owner Operator

Rock-n-Tots Daycare LLC
05.2018 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Food Tech/Manager

Outback Steakhouse
01.2000 - 09.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Education

No Degree - Chemistry

University of Colorado At Boulder
Boulder, CO

High School Diploma -

Greeley West High School
Greeley, CO
05-1989

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Personnel management
  • Staffing
  • Operations oversight
  • Inventory management
  • Payroll processing
  • Human resources
  • Financial planning
  • Business operations management
  • Financial reporting
  • Preventative maintenance
  • Strong work ethic
  • Dependable and reliable
  • Customer-oriented
  • Schedule management

Timeline

Owner Operator

Rock-n-Tots Daycare LLC
05.2018 - Current

Food Tech/Manager

Outback Steakhouse
01.2000 - 09.2012

No Degree - Chemistry

University of Colorado At Boulder

High School Diploma -

Greeley West High School

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Jon Bizzell