JONDANY GUTIERREZ
RIVIERA BEACH
Summary
HIGHLY MOTIVATED AND DETAIL-ORIENTED PROFESSIONAL WITH EXPERTISE IN DATA ANALYSIS, PROJECT MANAGEMENT, AND PROCESS IMPROVEMENT. ADEPT AT TROUBLESHOOTING AND RESOLVING COMPLEX ISSUES. SKILLED IN DEVELOPING AND IMPLEMENTING INNOVATIVE STRATEGIES TO REDUCE COSTS AND INCREASE EFFICIENCY.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restoration and Reconstruction Project Manager
Servpro of North Miami
11.2024 - Current
- Utilizing Xactimate software to create accurate and comprehensive estimates for restoration projects, including water damage, mold remediation, and reconstruction.
- Conduct on-site inspections to assess damage and define the scope of work.
- Prepare and present detailed estimates to clients, insurance adjusters, and other stakeholders.
- Oversee all phases of assigned restoration projects, ensuring they are completed on time, within budget, and to the highest quality standards.
- Coordinate and manage subcontractors, vendors, and in-house crews to execute projects efficiently.
- Maintain regular communication with clients, providing updates, and addressing any changes in project scope.
- Monitor project progress, and adjust schedules and resources as needed.
- Oversee all phases of assigned restoration projects, ensuring they are completed on time, within budget, and to the highest quality standards.
- Coordinate and manage subcontractors, vendors, and in-house crews to execute projects efficiently.
- Communicate and document any change orders and insurance supplements.
OPERATION MANAGER / ESTIMATOR
FIRST CALL RESPONSE
03.2023 - 10.2024
- OVERSEE KEY DAILY OPERATIONS TO ENSURE EFFICIENCY, PROFITABILITY AND QUALITY
- DEVELOP ANNUAL BUDGET, MONITOR PERFORMANCE AND COURSE CORRECT AS NEEDED
- REVIEW AND MONITOR PAPERWORK RELATED TO EACH PROJECT
- OVERSIGHT OF ALL COMMERCIAL AND RESIDENTIAL LARGE LOSSES THROUGH RESTORATION
- DEVELOP AND UPDATE PROJECT SCHEDULE AS NEEDED
- CREATE ACCURATE FLOOR PLANS SKETCHES IN XACTIMATE BEEN RESPONSIBLE FOR CREATING AND MANAGING ESTIMATES IN RESIDENTIAL AND COMMERCIAL PROPERTIES
- MANAGE AND MAINTAIN EQUIPMENT AND SUPPLIES INVENTORY LIST, UPDATED MONTHLY
- MEET OR EXCEED BILLING, REVENUE AND PROFIT MARGIN GOALS AS DEFINED BY FCR
- PAYROLL REVIEW AND SUBMISSION
- CONDUCT ANNUAL PERFORMANCE REVIEWS
- ENSURE ALL PROJECTS EXCEED CUSTOMERS EXPECTATIONS AND INDUSTRY STANDARDS
PRODUCTION MANAGER / ESTIMATOR
SERVPRO OF NORTH PALM BEACH
06.2019 - 03.2023
- MANAGED THE CREW OF TECHS AND STAFFING TEMPS AT EACH JOB SITE WITH THE OBJECTIVE OF MAXIMIZING WORK PRODUCTIVITY WHILE MINIMIZING PRODUCTION COST
- CREATE ACCURATE FLOOR PLANS SKETCHES IN XACTIMATE BEEN RESPONSIBLE FOR CREATING AND MANAGING ESTIMATES IN RESIDENTIAL AND COMMERCIAL PROPERTIES (RESTORATION JOBS)
- DOCUMENT AND/OR REVIEW JOB FILE TO SUPPORT THE SERVICE PROVIDED (MOISTURE READING/MAPPING SOFTWARES AS DRYBOOK/ DASH AND BEFORE AND AFTER PHOTOS WITH 360 DEGREE PICTURES WITH DOCUSKETCH/MATTERPORT)
- MANAGED THE ENTIRE JOB SITE AND COMPLETING REQUIRED DUTIES INCLUDING DIRECT PRODUCTION TECHS ON PLAN OF ACTION FOR EACH WATER MITIGATION, MOLD REMEDIATION AND FIRE CLEANUP JOBS
- FOLLOW UP AND OVERSEE SAFE WORK PRACTICES AND ADHERENCE TO SAFETY AND RISK MANAGEMENT GUIDELINES AT ALL TIMES
- MANAGED OPERATION WAREHOUSE (EQUIPMENTS, MATERIALS, SUPPLIES, ETC) AND PRODUCTION EXPENSES
- SUPERVISION AND CONTROL OF THE HOURS WORKED BY ALL THE FRANCHISE STAFF TO CONTROL OF PAYROLL THROUGH THE APP QUICKBOOKS
- ASSISTING HUMAN RESOURCES WITH STAFFING REQUIREMENTS (BONUS, PTO'S, VACATIONS, SICK DAY'S) MAXIMIZING PRODUCTIVITY
- COACHED AND MOTIVATED TEAM MEMBERS BY PROVIDING APPROPRIATE TRAINING AND GROWTH OPPORTUNITIES
CREW CHIEF
SERVPRO OF WEST PALM BEACH
07.2017 - 06.2019
- LEAD AND COMPLETE ALL JOBS RELATED TO WATER MITIGATION AND MOLD REMEDIATION
- LEAD, MANAGE AND TRAIN A CREW OF TECH AND TEMPS AT EACH JOB SITE AND GUIDE THE TEAM IN AN EFFICIENT MANNER TO BRING EACH JOB TO A SUCCESSFUL COMPLETION
- CREATE NEW JOBS, SCOPING PROVIDING SKETCHES, ENTERING JOB DATA INTO DRYBOOK AND TAKING PICTURES (BEFORE AND AFTER) TO CREATE FILES DOCUMENTATION AND ENSURE ALL FORMS HAVE BEEN SIGNED BY CUSTOMERS
- TRAIN, MANAGE AND RECRUIT PRODUCTION PERSONNEL
- REVIEW ALL JOB PAPERWORK (SCOPE, ESTIMATE, JOB DIARY AND WORK ORDERS) TO ENSURE STAFF IS READY TO DO THE JOB EFFICIENTLY
- COMMUNICATIONS WITH THE CUSTOMERS TO ENSURE TOP NOTCH CUSTOMERS SATISFACTION
Education
MECHANICAL ENGINEER - MECHANICAL ENGINEERING
CARABOBO UNIVERSITY
NAGUANAGUA, VALENCIA12.2004
Skills
- EFFECTIVE WRITTEN AND ORAL COMMUNICATION
- RESTORATION INDUSTRY EXPERIENCE
- FIRE & WATER DAMAGES MITIGATION
- MOLD REMEDIATION
- XACTIMATES - ESTIMATES
- OSHA 30
- MOISTURE READING/MAPPING SOFTWARES SKILLS (DASH, ENCIRCLE, ALBI, MICA, DRYBOOK, ETC)
- PLANNING AND ORGANIZING PRODUCTION SCHEDULES
- 360 DEGREES PHOTOS TECHNOLOGY SKILLS (DOCUSKETCH AND MATTERPORT)
- MICROSOFT OFFICE
- PROJECT MANAGEMENT AND TIME&MATERIALS SOFTWARE
- AUTOCAD 2D/3D
- PAYROLL
- TEAMWORK
Certification
- IICRC-WTR-65512219
- VERISK-XACTIMATE
- IICRC-MRS
- OSHA 30
Timeline
Restoration and Reconstruction Project Manager
Servpro of North Miami
11.2024 - Current
OPERATION MANAGER / ESTIMATOR
FIRST CALL RESPONSE
03.2023 - 10.2024
PRODUCTION MANAGER / ESTIMATOR
SERVPRO OF NORTH PALM BEACH
06.2019 - 03.2023
CREW CHIEF
SERVPRO OF WEST PALM BEACH
07.2017 - 06.2019
MECHANICAL ENGINEER - MECHANICAL ENGINEERING
CARABOBO UNIVERSITY
- IICRC-WTR-65512219
- VERISK-XACTIMATE
- IICRC-MRS
- OSHA 30
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