Summary
Overview
Work History
Education
Skills
Timeline
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Jonéa Parks

Summary

Hello, my name is Jonéa Parks and I am an intersectional environmentalist. I am seeking a full-time position that offers various avenues of skill development in sustainability and social justice work. I am passionate about conservancy and environmental justice with an extensive background on co-creating climate solutions by adapting transdisciplinary approaches. Thank you for taking the time to review my resume.

Overview

5
5
years of professional experience

Work History

Research Intern

City Of Chula Vista Office Of Sustainability
06.2023 - Current
  • Research with the City of Chula Vista Office of Sustainability on air pollution impact, clean transportation, community outreach, and environmental justice.
  • Completed research, compiled data, and assisted in timely reporting.
  • Collaborated with team members on updating city Climate Action Plan and Climate Equity Index.
  • Selected research tools and methods to access and analyze required data.
  • Created and collaborated on monthly newsletters postings.

Operations Assistant

San Diego Gas & Electric
10.2022 - Current
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted operation and construction manager with planning of routine operations and special projects.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Provided administrative support with accurate document preparation and data entry.
  • Contributed to development of operational procedures to improve efficiency and accuracy.
  • Increased efficiency with thorough record-keeping of operational documents, including invoices, purchase orders, and shipping documentation.
  • Maintained positive vendor relationships through timely payments and clear communication on expectations and deadlines.
  • Assisted with facility scheduling and customer service.
  • Assisted expense reporting to keep department spending within established guidelines.
  • Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
  • Trained and supervised employees on office policies and procedures.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Planned and coordinated logistics and materials for committee meetings and staff events.
  • Geospatial analyses and data acquisitions via SPARC GIS system.

Lead Office Administrator

Moradi M.D
09.2021 - 09.2022
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Boosted overall efficiency by maintaining updated records of office supplies inventory and placing timely orders when necessary.
  • Managed vendor relationships, negotiating contracts to ensure cost-effective services for the organization.
  • Increased communication through the creation of an internal promotions and regular staff meetings.
  • Maintained a high level of customer service by promptly handling inquiries from clients and vendors via phone, email, or in-person visits.
  • Ensured smooth office operations, addressing maintenance issues promptly and proactively resolving potential problems.
  • Safeguarded sensitive company information through proper document storage practices and adherence to data privacy regulations- HIPPA trained and certified.
  • Developed comprehensive training materials for new hires to facilitate quick onboarding and integration into the team.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed and properly accounted for petty cash issued to facilitate general office activities.
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Animal Care Intern

San Diego Zoo Safari Park
06.2021 - 08.2021
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in animal husbandry, habitat management, and inventory restock.
  • Trained on OSHA standards and safety protocols.
  • Educational trainings on zoonotic diseases, enrichment, and animal biology.
  • Maintained accurate records of animal care activities, ensuring compliance with industry standards and regulations.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Documented observations of animal behavior and physical condition to track health and progress.
  • Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.

Office Clerk

Roth Staffing Agency
09.2020 - 06.2021
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
  • Streamlined document preparation by effectively utilizing software tools such as Microsoft Office Suite for drafting reports, presentations, and spreadsheets.
  • Ensured timely delivery of mail packages within the organization while also managing outgoing shipments accurately through postal services or courier companies as required.
  • Collaborated effectively with cross-functional teams to achieve shared goals while fostering an inclusive work environment for all team members.

Animal Care Intern

Project Chimps
08.2020 - 10.2020
  • Expanded knowledge of species-specific needs through continuous professional development opportunities.
  • Collaborated with team members to develop engaging enrichment activities, stimulating positive behaviors in animals.
  • Built positive relationships with colleagues across multiple departments, fostering a collaborative work environment that prioritizes animal welfare and conservation goals.
  • Assisted in the successful rehabilitation of injured animals with proper care and treatment plans.
  • Demonstrated commitment to ethical practices in wildlife conservation through adherence to established guidelines within intern role responsibilities.
  • Proactively identified areas for improvement within daily routines or protocols that contributed towards increased efficiency within the Animal Care department.
  • Supported research projects by collecting data on animal behavior, growth patterns, and habitat usage.
  • Ensured safe interactions between visitors and animals through supervision during public events or tours.
  • Participated in wildlife conservation initiatives, conducting field surveys and implementing management plans.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
  • Documented observations of animal behavior and physical condition to track health and progress.
  • Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animals for behavioral problems and signs of health issues.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.

Student Caller

Cal Poly Humboldt
02.2019 - 04.2020
  • Responded effectively to objections or concerns raised by donors, ultimately securing their support for institutional goals.
  • Collaborated closely with supervisors to receive feedback on performance metrics and implement necessary improvements.
  • Provided exceptional customer service, fostering goodwill among alumni and other potential donors.
  • Enhanced caller engagement by utilizing strong communication skills and active listening techniques.
  • Elevated overall team morale through consistent enthusiasm, motivation, and a commitment to achieving shared goals.
  • Improved call efficiency by adhering to standardized scripts and guidelines while adapting to individual situations.
  • Demonstrated adaptability in addressing various donor concerns, leading to strengthened relationships between them and the institution.
  • Managed time effectively during shifts, maximizing productivity while balancing competing priorities.
  • Increased fundraising efforts by maintaining a positive attitude and persuasive approach during calls.
  • Coordinated events to encourage community involvement and increase awareness of organization's mission.

Education

Master of Science - Engineering, Sustainability, And Health

University of San Diego
San Diego, CA
04.2024

Bachelor of Science - Wildlife Conservation And Management

Humboldt State University
Arcata, CA
05.2020

Skills

    Report Writing

    Time Management

    Analytical Thinking

    Teamwork and Collaboration

    Attention to Detail

    Problem-Solving

    Statistical Analysis

    Team Collaboration

    Scientific Writing

    Creating Presentations

    Multitasking and Organization

    Online research

    Recordkeeping

    Project Planning

    Research Ethics

Timeline

Research Intern

City Of Chula Vista Office Of Sustainability
06.2023 - Current

Operations Assistant

San Diego Gas & Electric
10.2022 - Current

Lead Office Administrator

Moradi M.D
09.2021 - 09.2022

Animal Care Intern

San Diego Zoo Safari Park
06.2021 - 08.2021

Office Clerk

Roth Staffing Agency
09.2020 - 06.2021

Animal Care Intern

Project Chimps
08.2020 - 10.2020

Student Caller

Cal Poly Humboldt
02.2019 - 04.2020

Master of Science - Engineering, Sustainability, And Health

University of San Diego

Bachelor of Science - Wildlife Conservation And Management

Humboldt State University
Jonéa Parks