Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Jonea Patterson

Indianapolis,IN

Overview

16
16
years of professional experience

Work History

Inspection and Packaging

INCOG Biopharma
05.2025 - Current

Inspection and Packaging Associate Summary

INCOG BioPharma Services is seeking a subject matter expert (SME) with capabilities in the inspection and/or packaging of sterile drug products. The Inspection/Packaging Associate is a key role within the organization. The ideal candidate must have experience in the inspection and packaging of pharmaceutical drug products.

The primary responsibility of the Inspection/Packaging Associate is to perform continuous inspection to identify and remove critical, major, and minor defects from finished product according to standard procedures. They will be responsible for meeting/exceeding production standards, maintaining product quality, and minimizing/preventing equipment downtime. The ideal candidate will ensure compliance with quality systems, policies, procedures, and cGMP practices and collaborate effectively with internal partners, clients, and vendors.

Essential Job Functions:

· Follow production and manufacturing procedures.

· Inspect filled product container for cosmetic, particle and integrity defects.

· Assist in writing and implementing area’s process documents.

· Operate equipment in compliance with SOPs.

· Assure compliance with cGMP requirements (current good manufacturing practices).

· Perform label and packaging activities for finished product.

· Complete and review associated production records.

· Train new inspectors in accordance with inspector certification procedures.

· Assist other manufacturing functions (Formulation, Fill, Materials) as required.

· Perform duties gowned in Grade C, D, and controlled non-classified cleanrooms.

· Perform cleaning and sanitization activities as needed.

· Collaborate and communicate with cross functional teams.

· Work flexible hours to ensure production facility coverage.

Special Job Requirements:

· High School diploma required, minimum 1 year of GMP pharmaceutical experience in drug product inspection and/or packaging.

· Must pass health and visual check and eye inspections annually for visual acuity and color blindness. Failure in vision test or annual recertification could result in termination.

Additional Preferences:

· Good math and documentation skills.

· Ability to perform repetitive tasks.

· Ability to learn and adapt to innovative ideas.

· Good observation skills.

· Initiative-taking and Collaborative.

· Effective organization skills and diligent.

· Ability to work with minimal supervision.

Quality Control Technician

Carrier Corporation
08.2020 - 10.2024
  • Testing furnace units after units is assembled
  • Noticing defects, updating defect databases, analyzing products, and separating defect products.
  • Perform routine inspections the company products.

Customer Service Representative/ Concierge

Inktel Contact Center Solutions
04.2018 - 08.2020
  • Tech support for a company called Delta Faucets.

Quality Control Inspector

MORIDEN AMERICA
06.2014 - 09.2018
  • Quality inspector for a company that makes Subaru automotive parts
  • Responsible for reviewing products and materials during manufacturing to ensure they meet company requirements.
  • Examining products for defects like scratches, dents, or incorrect seams

Customer Service Representative

HH Gregg
04.2010 - 02.2014
  • Receive inbound calls from HH Greg customers about orders that was placed online or in store etc.
  • Schedule customers delivery dated
  • Help customer place orders online

Education

GED - Business

Day Adult Learning Center
Indianapolis, IN
05.2005

Skills

  • Customer Service
  • Customer Support
  • Technical Support
  • Customer Care
  • Call Center
  • Quality Inspection
  • Quality Control
  • Quality Assurance

Assessments

Customer Focus & Orientation, Proficient, 02/20, Responding to customer situations with sensitivity

Timeline

Inspection and Packaging

INCOG Biopharma
05.2025 - Current

Quality Control Technician

Carrier Corporation
08.2020 - 10.2024

Customer Service Representative/ Concierge

Inktel Contact Center Solutions
04.2018 - 08.2020

Quality Control Inspector

MORIDEN AMERICA
06.2014 - 09.2018

Customer Service Representative

HH Gregg
04.2010 - 02.2014

GED - Business

Day Adult Learning Center
Jonea Patterson