Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Jonea Patterson

Indianapolis,IN

Overview

15
15
years of professional experience

Work History

Quality Control Technician

Carrier Corporation
08.2020 - 10.2024
  • Testing furnace units after units is assembled
  • Noticing defects, updating defect databases, analyzing products, and separating defect products.
  • Perform routine inspections the company products.

Customer Service Representative/ Concierge

Inktel Contact Center Solutions
04.2018 - 08.2020
  • Tech support for a company called Delta Faucets.

Quality Control Inspector

MORIDEN AMERICA
06.2014 - 09.2018
  • Quality inspector for a company that makes Subaru automotive parts
  • Responsible for reviewing products and materials during manufacturing to ensure they meet company requirements.
  • Examining products for defects like scratches, dents, or incorrect seams

Customer Service Representative

HH Gregg
04.2010 - 02.2014
  • Receive inbound calls from HH Greg customers about orders that was placed online or in store etc.
  • Schedule customers delivery dated
  • Help customer place orders online

Education

GED - Business

Day Adult Learning Center
Indianapolis, IN
05.2005

Skills

  • Customer Service
  • Customer Support
  • Technical Support
  • Customer Care
  • Call Center
  • Quality Inspection
  • Quality Control
  • Quality Assurance

Assessments

Customer Focus & Orientation, Proficient, 02/20, Responding to customer situations with sensitivity

Timeline

Quality Control Technician

Carrier Corporation
08.2020 - 10.2024

Customer Service Representative/ Concierge

Inktel Contact Center Solutions
04.2018 - 08.2020

Quality Control Inspector

MORIDEN AMERICA
06.2014 - 09.2018

Customer Service Representative

HH Gregg
04.2010 - 02.2014

GED - Business

Day Adult Learning Center

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Jonea Patterson