ZACK CLEVELAND
Schererville,IN
Summary
Professional in criminal justice field with expertise in client supervision and rehabilitation. Proven impact in reducing recidivism through tailored support and intervention programs. Reliable team collaborator focused on achieving results and adapting to changing needs, skilled in risk assessment and crisis intervention.
Overview
11
11
years of professional experience
Work History
Intake Probation Officer
Lake County Juvenile Justice Center
12.2022 - Current
- Maintained compliance with all legal statutes, policies and procedures.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Ensured compliance with court-ordered sanctions by closely monitoring probationers'' adherence to conditions of release.
Detention Officer
Lake County Juvenile Justice Center
08.2022 - 12.2022
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Routinely counted residents and in response to potential security breaches.
- Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
- Authored incident reports for management on violations and discrepancies.
- Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, and gate-locking procedures.
- Received and processed residents into custody of institution by searching residents and taking charge of personal property.
FC Associate
Amazon
11.2020 - 06.2022
- Read and analyzed work orders to verify consistency with merchandise information.
- Supervised and trained new staff in performing census.
- Cross-trained new associates on picking and filling orders for warehouse products.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Manually transported warehouse materials weighing up to 45 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
- Picked and packed order items.
COMMERCIAL DRIVER
AutoZone
04.2019 - 12.2020
- Took on additional routes during absence of team members
- Liaised with customers regarding packages and deliveries
- Loaded truck efficiently, properly organizing packages depending on route
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
- Operated with safety and skill to avoid accidents and delays
- Maintained daily, legible DOT log book and submitted corresponding documents
- Completed preventive maintenance and mechanical repairs on multiple vehicles.
- Delivered wide range of packages in alignment with strict timeframes to local residents and businesses.
Waiter
Chilis Grill And Bar
11.2013 - 02.2018
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals
- Maintained proper temperatures and controls to meet or exceed health department standards
- Kept kitchen areas neat and clean by removing trash and organizing supplies
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Education
Bachelor of Science - Criminal Justice
Indiana University Northwest
Gary, IN05.2020
Associate of Science - Criminal Justice
Ivy Tech Community College
Valparaiso, IN05.2018
High School Diploma - undefined
Lake Central High School
Saint John, IN05.2013
Skills
- Order picking and processing
- Teamwork
- Route logs
- Route deliveries
- Warehouse Logistics
- Repairs Knowledge
- Sales expertise
- Hospitality Service Expertise
- Cash Handling
- Conflict resolution skills
- Search and seizure procedures
- Criminal laws
- Correctional facility procedures
- Crisis intervention training
- Safety and Security
- Offender supervision
- Case planning
- Documentation
Timeline
Intake Probation Officer
Lake County Juvenile Justice Center
12.2022 - Current
Detention Officer
Lake County Juvenile Justice Center
08.2022 - 12.2022
FC Associate
Amazon
11.2020 - 06.2022
COMMERCIAL DRIVER
AutoZone
04.2019 - 12.2020
Waiter
Chilis Grill And Bar
11.2013 - 02.2018
Associate of Science - Criminal Justice
Ivy Tech Community College
High School Diploma - undefined
Lake Central High School
Bachelor of Science - Criminal Justice
Indiana University Northwest
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