Summary
Overview
Work History
Education
Skills
Timeline
Server

Joneen Young

Phoenix,AZ

Summary

Dedicated and dynamic Server with a proven track record, adept at enhancing customer experiences while increasing sales through skilled upselling. Excelled in using the Toast system and POS system, maintaining high hygiene standards. Brings exceptional customer service and cash handling abilities, alongside a strong work ethic and guest engagement skills.

Overview

17
17
years of professional experience

Work History

Server

Sunshine Breakfast Bar
09.2024 - 12.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with Toast system to place orders, manage bills, and handle complimentary items.

Server

FirstWatch Daytime Cafe
10.2007 - 07.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Service Hanshew High
Anchorage, AK
05.1975

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Sunshine Breakfast Bar
09.2024 - 12.2024

Server

FirstWatch Daytime Cafe
10.2007 - 07.2024

High School Diploma -

Service Hanshew High

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Joneen Young