

General Manager with extensive experience at Islas Restaurant North Naples, also in previous cruise lines and hotels, specializing in staff management and customer service. Proven expertise in labor scheduling and employee training, leading to improved operational efficiency and guest satisfaction. Bilingual in Spanish and English, skilled in enhancing team collaboration and driving performance. Strong ability to manage multiple projects under pressure while maintaining a focus on production and minimizing downtime. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.