Joneisha Zimmerman
Charlotte,NC
Summary
Results-driven professional experienced in logistics, customer support, sales, and administrative operations. Skilled in managing high-volume tasks, effective communication, and independent work in fast-paced environments. Expertise in order coordination, data entry, and problem-solving, with a quick adaptability to new systems and workflows.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Courier & Logistics Specialist
Courier & Logistics Specialist
Charlotte, NC
01.2025 - Current
- Executed high-volume last-mile delivery operations, ensuring timely and accurate completion in fast-paced environments
- Managed route planning and time-sensitive deliveries, optimizing travel through high-traffic areas
- Coordinated order pickup, verification, and delivery logistics, enhancing operational accuracy and reliability
- Maintained efficiency while managing multiple active deliveries simultaneously
- Adapted quickly to real-time route and workflow changes
- Utilized mobile platforms for order tracking and dispatch communication
Insurance Sales Agent
TRANZACT
Charlotte, NC
05.2023 - 08.2024
- Assisted clients with Medicare Advantage and supplemental plan selection
- Clarified coverage options, benefits, and enrollment requirements to enhance client understanding
- Applied strong communication and consultative selling techniques to tailor solutions for clients
- Facilitated customer interactions in fast-paced, target-driven environment to ensure timely service
Sales Order Processor
Belk
Charlotte, NC
11.2022 - 12.2022
- Processed and fulfilled customer orders to ensure timely delivery and customer satisfaction
- Coordinated with team members to optimize workflow and consistently meet deadlines
Material Handler
Coca-Cola Consolidated
Charlotte, NC
01.2022 - 10.2022
- Handled, stored, and transported goods in a high-volume warehouse environment
- Maintained organization and adhered to quality and safety standards
Sales Associate
Hollister Co.
Charlotte, NC
06.2021 - 08.2021
- Delivered customer service and supported sales goals
- Assisted with merchandising and inventory management
Packer / Shipper (Multiple Roles)
Decision path
Charlotte, NC
05.2021 - 05.2021
- Packaged shipments according to specifications, ensuring timely and accurate delivery
- Prepared and packaged shipments according to specifications
- Maintained operational efficiency in fast-paced production environments by optimizing workflow
- Inspected products for quality assurance before packaging and labeling.
- Streamlined processes to enhance production efficiency in fast-paced environments.
- Conducted quality inspections of products prior to packaging and labeling to uphold standards.
General Laborer
Metrolina Greenhouses
Huntersville, NC
05.2021 - 05.2021
- Performed production and general labor tasks in a fast-paced environment
Education
High School Diploma -
Zimmerman Learning Academy
Charlotte, NCSkills
- Logistics Coordination
- Route Optimization
- Delivery management
- Order Fulfillment
- Shipping
- Receiving
- Picking
- Packing
- Order tracking
- Delivery coordination
- GPS route planning
- GPS navigation
- GPS systems
- Licensed driver
- Multitasking
- Time Management
- Communication
- Client Support
- Customer Service
- Client Relationship Management
- Operations Support
- Problem-Solving
- Risk Assessment
- Team Collaboration
- Microsoft Office
- Excel
- Word
- Outlook
- Time-sensitive deliveries
- Package handling
- Time management
- Problem solving
Certification
- Driver's License (Valid)
- Accident & Health Insurance License
- Medicare Supplement Certification
Timeline
Courier & Logistics Specialist
Courier & Logistics Specialist
01.2025 - Current
Insurance Sales Agent
TRANZACT
05.2023 - 08.2024
Sales Order Processor
Belk
11.2022 - 12.2022
Material Handler
Coca-Cola Consolidated
01.2022 - 10.2022
Sales Associate
Hollister Co.
06.2021 - 08.2021
Packer / Shipper (Multiple Roles)
Decision path
05.2021 - 05.2021
General Laborer
Metrolina Greenhouses
05.2021 - 05.2021
High School Diploma -
Zimmerman Learning Academy