Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

JONEL SILIEN

Hyde Park,MA

Summary

Proactive and results-driven, I excelled as a Sales Associate at THE ROYAL GROUP, enhancing store visual appeal and fostering customer loyalty through exceptional service. Skilled in customer service and problem-solving, I adeptly managed financial transactions and customer issues, contributing to a noticeable increase in repeat business. My teamwork and time management abilities supported our collective success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

THE ROYAL GROUP
09.2023 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

GED -

LYCEE GUY FRANCOIS MALARY
PORT-AU-PRINCE HAITI
06-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Accomplishments

  • Awarded “Employee of the Month” in [year].
  • Exceeded monthly quota [number] times.

Certification

  • Visual Merchandising Certificate – Fashion Institute of Technology or similar institutions.

Languages

Spanish
Native or Bilingual
creole

Timeline

Sales Associate

THE ROYAL GROUP
09.2023 - 11.2024

GED -

LYCEE GUY FRANCOIS MALARY

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JONEL SILIEN