Jonell Washington
Thibodaux,LA
Summary
Diligent and responsible Cashier with an excellent history of running smooth, accurate registers, keeping merchandise stocked, and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty. Committed and hard worker with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Responsible cashier is proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature. Friendly and reliable security offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
14
14
years of professional experience
Work History
Cashier
Gem Drugs Pharmacy
11.2020 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Refill prescriptions for patients
- Lifted up to 80 pounds at once.
Certified Nursing Assistant
Broadway Living Center
09.2018 - 07.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facilities and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported needs of 15+ residents under long-term care
Security Guard
HUB
04.2017 - 12.2018
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Patrolled and monitored premises in company vehicles, on bicycles, and on foot.
- Secured premises and personnel by patrolling the property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns
- Issued access cards to authorized personnel to monitor access points
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
Certified Nursing Assistant
Terrebone General Medical Center
09.2014 - 04.2017
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Nursing assistant
Raceland Manor nursing home, Associated
07.2013 - 10.2015
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Crew member
Sally's
Houma, Wendy's
01.2013 - 11.2013
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
Assistant manager
Sonics Drive In
11.2011 - 11.2012
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Crew member
Popeye's
04.2009 - 10.2011
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Accountancy -
L.E. Fletcher Technical Community College
Schriever, LA05.2024
Some College (No Degree) - Certified Nursing Assistant
Learning Bridge Career Institute
Houma, LASkills
- Refunds and Exchanges
- Order Taking
- Cleaning and Sanitizing
- Staff Training
- Money Handling
- Verbal and Written Communication
- Credit and Cash Transactions
- Liquor Law Compliance
- Cash Counting Machine Operations
- Product Knowledge
- Identification Checks
Timeline
Cashier
Gem Drugs Pharmacy
11.2020 - Current
Certified Nursing Assistant
Broadway Living Center
09.2018 - 07.2020
Security Guard
HUB
04.2017 - 12.2018
Certified Nursing Assistant
Terrebone General Medical Center
09.2014 - 04.2017
Nursing assistant
Raceland Manor nursing home, Associated
07.2013 - 10.2015
Crew member
Sally's
Houma, Wendy's
01.2013 - 11.2013
Assistant manager
Sonics Drive In
11.2011 - 11.2012
Crew member
Popeye's
04.2009 - 10.2011
Bachelor of Accountancy -
L.E. Fletcher Technical Community College
Some College (No Degree) - Certified Nursing Assistant
Learning Bridge Career Institute
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