Jonell (Deuce) Scott Jr
Slidell,LA
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Game Day & Customer Service Assistant
Loyola University of New Orleans
New Orleans , LA
08.2024 - Current
- Provided support to vendors throughout game day activities.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Managed inventory of supplies needed for each event or game day operation.
- Updated databases with new and modified customer data.
- Answered phone calls from customers promptly and courteously.
- Provided information about products and services available to customers.
Manager
Smalls Sliders
Slidell, LA
11.2022 - 07.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Education
Some College (No Degree) - B.B.A, International Business
Loyola University, New Orleans
New Orleans, LA01-2028
Skills
- Request management
- Complaint resolution
- Customer consultation
- Account management
- CRM software
- Complaint handling
Certification
- Adobe Certified Associate in Visual Design Using Adobe Photoshop
- Adobe Certified Associate in Print & Digital Media Publication Using Adobe InDesign
- Adobe Certified Associate in Graphic Design & Illustration Using Adobe Illustrator
- GitHub Coding
Accomplishments
- Collegiate Track & Field Captain
Affiliations
- Student Government Association, Commutations Committee Member
- Student Athlete Advisory Committee, Diversity, Equity, & Inclusion Head
- Loyola Track & Field, Team Captain
- Mock Trial Club, General Body Member
Timeline
Game Day & Customer Service Assistant
Loyola University of New Orleans
08.2024 - Current
Manager
Smalls Sliders
11.2022 - 07.2024
Some College (No Degree) - B.B.A, International Business
Loyola University, New Orleans
Similar Profiles
Olivia SpagnoloOlivia Spagnolo
Clinical Student at Criminal Defense Clinic, The Stuart H. Smith Law Clinic & Center for Social Justice, Loyola University New Orleans College of LawClinical Student at Criminal Defense Clinic, The Stuart H. Smith Law Clinic & Center for Social Justice, Loyola University New Orleans College of Law
James LamyJames Lamy
University Police Officer at Loyola University New OrleansUniversity Police Officer at Loyola University New Orleans
Brejohnna CookBrejohnna Cook
Bookstore Cashier at Loyola New Orleans University BookstoreBookstore Cashier at Loyola New Orleans University Bookstore
Mya SaucierMya Saucier
Pool Moniter at Budget CleaningPool Moniter at Budget Cleaning
Natasha HarveyNatasha Harvey
Patient Care Technician at Slidell Memorial HospitalPatient Care Technician at Slidell Memorial Hospital