Jonelle Benjamin
Brooklyn
Summary
Experienced mental health counselor with extensive background in various counseling environments. Skilled in implementing cognitive behavioral and psychodynamic therapy techniques to foster client development. Proven ability to conduct individual and couples therapy, consistently achieving client objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Psychotherapist Intern
Interborough Development and Consultation Center
Brooklyn
03.2024 - Current
- Conduct client intakes to assess needs and develop treatment plans.
- Facilitate individual, group, couple, and family therapy sessions.
- Participate in weekly supervision sessions with Glenn Taylor, LCSW for professional development.
Practicum Counselor
Brooklyn College Personal Counseling Center
Brooklyn
11.2023 - 05.2024
- Conducted intake sessions and evaluations while maintaining accurate records and notes.
- Performed risk assessments to identify client needs and develop appropriate interventions.
- Participated in weekly supervision and group meetings to enhance professional development.
- Documented client dispositions to ensure compliance with regulatory standards.
Caseworker
Austell Pl HERRC Immigration Shelter
Jamaica
10.2023 - 12.2023
- Assisted asylum seeker residents in understanding facility rules and service plan processes.
- Conducted psychosocial evaluations and met regularly with asylum seeker residents.
- Maintained family caseload records, case notes, and census reports confidentially.
- Referred residents to appropriate agencies and external services as needed.
- Organized weekly workshops addressing Social Services goals and resident needs.
- Managed emergencies effectively and coordinated necessary medical services.
- Fostered positive interactions with clients, visitors, staff, volunteers, and coworkers.
988 Lifeline Clinical Crisis Counselor
Vibrant Emotional Health
New York
06.2023 - 10.2023
- Conducted over 20 assessments daily, ensuring alignment with program policies during each shift.
- Interacted with clients via telephone, SMS, and web chat to provide immediate support.
- Delivered referrals and brief counseling, focusing on crisis intervention and suicide prevention.
- Managed interactions to efficiently deliver appropriate client support during emotional distress.
- Scheduled follow-ups with high-risk callers to monitor ongoing needs and safety.
- Utilized resource databases to connect callers with mental health and substance abuse services.
- Facilitated timely team communication to address urgent client needs effectively.
- Attended trainings on evidence-based practices to remain informed of field advancements.
Family Treatment Rehabilitation Case Planner
Lower East Side Family Union
New York
12.2022 - 06.2023
- Provided counseling and case management services to families, including assessments and crisis prevention.
- Maintained regular face-to-face contact with clients in home and school settings.
- Documented progress notes detailing advancements and obstacles in achieving service plan goals.
- Participated in agency meetings, supervisory sessions, and family team conferences.
- Engaged family members to foster relationship preservation through targeted counseling.
- Assisted clients in identifying neighborhood resources, conducting home visits, and ensuring safety access.
Human Resources Intern
Brooklyn Community Services
Brooklyn
09.2021 - 12.2021
- Updated Excel database with current employee and new hire information.
- Ensured accuracy of personal files and I-9s through thorough verification.
- Coordinated onboarding activities, including orientation sessions and facility tours.
- Assisted recruitment by screening resumes, conducting phone interviews, and scheduling in-person interviews.
Social Worker Intern
Children’s Paradise Daycare Center
Brooklyn
07.2018 - 07.2019
- Delivered short-term counseling and crisis intervention for parents of children in need.
- Developed and reviewed treatment plans, including psychosocial assessments and psychotherapy services.
- Created educational activities that stimulated critical thinking and encouraged positive social behavior.
- Monitored 10 children in play areas while enforcing safety policies and procedures.
- Maintained communication with parents regarding special events, holidays, child progress, and policy updates.
Education
Master of Arts - Mental Health Counseling
Brooklyn College, CUNY
Brooklyn, NY06.2025
Bachelor of Arts - Psychology, Cum Laude
St. Francis College
Brooklyn, NY05.2022
Skills
- Patient advocacy and referral
- Mental health evaluation
- Crisis intervention
- Individual and group counseling
- Family therapy
- Safety management
- Service training
- Foster care and child welfare expertise
- Therapeutic rapport
- Mindfulness techniques
Certification
- Identifying and Reporting Child Abuse and Maltreatment for New York, February 2025
Timeline
Psychotherapist Intern
Interborough Development and Consultation Center
03.2024 - Current
Practicum Counselor
Brooklyn College Personal Counseling Center
11.2023 - 05.2024
Caseworker
Austell Pl HERRC Immigration Shelter
10.2023 - 12.2023
988 Lifeline Clinical Crisis Counselor
Vibrant Emotional Health
06.2023 - 10.2023
Family Treatment Rehabilitation Case Planner
Lower East Side Family Union
12.2022 - 06.2023
Human Resources Intern
Brooklyn Community Services
09.2021 - 12.2021
Social Worker Intern
Children’s Paradise Daycare Center
07.2018 - 07.2019
Master of Arts - Mental Health Counseling
Brooklyn College, CUNY
Bachelor of Arts - Psychology, Cum Laude
St. Francis College
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