Jonelle Vandeman
Los Lunas,NM
Summary
A highly motivated and experienced Customer Service Professional with over 10 years of experience in phone operations, customer care, and attentiveness. Demonstrates strong communication, problem-solving, and negotiation skills, and a quick learning ability.
Overview
9
9
years of professional experience
Work History
Caregiver
Precious Moments Home Health
Albuquerque, New Mexico
5 2020 - 5 2022
- Assisted with meal preparation and feeding, as needed
- Developed positive relationships with clients and their families
- Transported clients to doctor's appointments and other activities
- Administered medication and monitored vital signs as prescribed by the physician
- Provided quality patient care, including administering medications, changing dressings, and monitoring vital signs
- Maintained detailed records of patient care, including changes in health status, treatments, and procedures
- Developed social and recreational activities that promoted physical and mental wellbeing
- Provided transportation for patients to medical appointments and other destinations
- Monitored the safety of clients in the home environment and implemented safety measures as needed
- Developed individualized care plans for clients that took into account their medical, physical, and emotional needs.
Caregiver
Onyx Supportive Living LLC
Albuquerque, New Mexico
05.2018 - 06.2020
- Transported clients to doctor's appointments and other activities
- Developed positive relationships with clients and their families
- Assisted with meal preparation and feeding, as needed
- Administered medication and monitored vital signs as prescribed by the physician
- Developed social and recreational activities that promoted physical and mental wellbeing
- Provided quality patient care, including administering medications, changing dressings, and monitoring vital signs
- Monitored the safety of clients in the home environment and implemented safety measures as needed
- Developed individualized care plans for clients that took into account their medical, physical, and emotional needs.
Meat Clerk
Albertsons LLC
Albuquerque, New Mexico
05.2011 - 03.2018
- Assisted customers with selecting the most appropriate cuts of meat for their needs
- Followed all safety protocols and guidelines when handling meat
- Weighed, priced, and labeled meat for sale
- Cut and portioned meat into the desired sizes and weights for customers
- Demonstrated an advanced understanding of meat cuts and preparation techniques
- Maintained records of meat inventories, orders, and sales
- Monitored and maintained the quality of meat, ensuring only the freshest products were sold.
Education
Diploma - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FL 04.2024 - Current
Skills
Phone Operations
Attentiveness
Quick Learning Ability
Conflict resolution
Customer Care
Planning and Scheduling
Microsoft Office Suite (PowerPoint, Word)
Problem-Solving
Fast Learning
Communication
Leadership
Self-Motivation
Time Management
Ability to Work Under Pressure
References
- Nikole Rojas, Homemaker, rojasnikole12@gmail.com, 505-800-1331
- Marisa Savelli, Customer Service, savelli904@gmail.com, 505-504-4958
Timeline
Diploma - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
04.2024 - Current
Caregiver
Onyx Supportive Living LLC
05.2018 - 06.2020
Meat Clerk
Albertsons LLC
05.2011 - 03.2018
Caregiver
Precious Moments Home Health
5 2020 - 5 2022
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