Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jonelle Vandeman

Los Lunas,NM

Summary

A highly motivated and experienced Customer Service Professional with over 10 years of experience in phone operations, customer care, and attentiveness. Demonstrates strong communication, problem-solving, and negotiation skills, and a quick learning ability.

Overview

9
9
years of professional experience

Work History

Caregiver

Precious Moments Home Health
Albuquerque , New Mexico
5 2020 - 5 2022
  • Assisted with meal preparation and feeding, as needed
  • Developed positive relationships with clients and their families
  • Transported clients to doctor's appointments and other activities
  • Administered medication and monitored vital signs as prescribed by the physician
  • Provided quality patient care, including administering medications, changing dressings, and monitoring vital signs
  • Maintained detailed records of patient care, including changes in health status, treatments, and procedures
  • Developed social and recreational activities that promoted physical and mental wellbeing
  • Provided transportation for patients to medical appointments and other destinations
  • Monitored the safety of clients in the home environment and implemented safety measures as needed
  • Developed individualized care plans for clients that took into account their medical, physical, and emotional needs.

Caregiver

Onyx Supportive Living LLC
Albuquerque , New Mexico
05.2018 - 06.2020
  • Transported clients to doctor's appointments and other activities
  • Developed positive relationships with clients and their families
  • Assisted with meal preparation and feeding, as needed
  • Administered medication and monitored vital signs as prescribed by the physician
  • Developed social and recreational activities that promoted physical and mental wellbeing
  • Provided quality patient care, including administering medications, changing dressings, and monitoring vital signs
  • Monitored the safety of clients in the home environment and implemented safety measures as needed
  • Developed individualized care plans for clients that took into account their medical, physical, and emotional needs.

Meat Clerk

Albertsons LLC
Albuquerque , New Mexico
05.2011 - 03.2018
  • Assisted customers with selecting the most appropriate cuts of meat for their needs
  • Followed all safety protocols and guidelines when handling meat
  • Weighed, priced, and labeled meat for sale
  • Cut and portioned meat into the desired sizes and weights for customers
  • Demonstrated an advanced understanding of meat cuts and preparation techniques
  • Maintained records of meat inventories, orders, and sales
  • Monitored and maintained the quality of meat, ensuring only the freshest products were sold.

Education

Diploma - Medical Administrative Assistant

Ultimate Medical Academy - Clearwater
Clearwater, FL
04.2024 - Current

Skills

Phone Operations

Attentiveness

Quick Learning Ability

Conflict resolution

Customer Care

Planning and Scheduling

Microsoft Office Suite (PowerPoint, Word)

Problem-Solving

Fast Learning

Communication

Leadership

Self-Motivation

Time Management

Ability to Work Under Pressure

References

  • Nikole Rojas, Homemaker, rojasnikole12@gmail.com, 505-800-1331
  • Marisa Savelli, Customer Service, savelli904@gmail.com, 505-504-4958

Timeline

Diploma - Medical Administrative Assistant

Ultimate Medical Academy - Clearwater
04.2024 - Current

Caregiver

Onyx Supportive Living LLC
05.2018 - 06.2020

Meat Clerk

Albertsons LLC
05.2011 - 03.2018

Caregiver

Precious Moments Home Health
5 2020 - 5 2022
Jonelle Vandeman