Jones Allison
Mesa,Arizona
Summary
Skilled Technician with a proven track record at Technet, excelling in troubleshooting, residential cable installations, cable repair, and customer service. Demonstrates exceptional attention to detail and multitasking abilities, significantly enhancing customer satisfaction and efficiency. Excels in diagnosing and resolving issues. Adept at quickly mastering new technologies and working solo.
Overview
5
5
years of professional experience
Work History
Cable Technician
Technet
07.2024 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Crew Member
Chipotle
12.2019 - 07.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
No Degree -
Mesa Community College
Mesa, AZSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Installation and repair
- Patient
- Enjoys conversing with people
Languages
Tagalog, Fluent
Spanish, Limited
Timeline
Cable Technician
Technet
07.2024 - Current
Crew Member
Chipotle
12.2019 - 07.2022
No Degree -
Mesa Community College
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