Trenise Jones
Multi Media
Menifee,CA
9
years of professional experience
Dynamic customer service professional with a proven ability to enhance client relationships and drive loyalty. Known for strong communication skills and adaptability in fast-paced environments.
Work History
Model
2 Years 10 Months- Maintained professional appearance and demeanor during all assignments, representing brand values effectively.
- Developed strong relationships with clients and colleagues, fostering a collaborative work environment.
- Adapted quickly to changing environments for continued professionalism under pressure.
- Increased social media following, interacting daily with fans and sharing behind-the-scenes content.
Customer Service Representative
1 Year 4 Months- Engaged with customers to promote loyalty programs, enhancing overall store engagement and customer retention.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
Cashier
1 Year 8 Months- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma
Skills
On-camera interviewing
Body language
Clothing modeling
Decision-making
Customer relations
Socially perceptive
Relationship retention
Timeline
Model
Multi Media
10.2023 - CurrentRead More
Customer Service Representative
Walmart
02.2021 - 06.2022Read More
Cashier
Target
05.2017 - 01.2019Read More
Chaparral High
High School Diploma
Read More