Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Jonesy D. Herrera

Jonesy D. Herrera

Rio Rancho,NM

Summary

Dynamic professional with extensive experience in administrative management, adept at managing compliance and fostering community relationships. Skilled in de-escalation and mediation, I excel in multi-tasking while maintaining meticulous records. Proven ability to enhance operational efficiency and promote positive engagement.

Overview

8
8
years of professional experience

Work History

SAFE Coordinator

Rio Rancho Public School
07.2024 - 02.2025
  • Managed program financials, paperwork, and child records to comply with state requirements.
  • Negotiated with account holders to devise repayment plans and minimize collections receivables.
  • Attended approved training and continuing education courses to maintain certifications.
  • Adhered to budgetary guidelines to set financial goals and maintain school profitability.
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Developed relationships with community organizations to provide additional resources and services to families.
  • Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.

Administrative Manager

Turtle Mountain North
10.2018 - 05.2023
  • Managed payroll for 200 employees; hourly represented, non-represented employees and salaried employees.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Oversaw office inventory activities by ordering, requisitions, stocking and shipment receiving.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Met department budgets by monitoring and reporting on office expenses.
  • Coordinated customer, vendor and stakeholder relations for smooth communication flows.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained confidentiality of employee records and payroll information.
  • Resolved payroll discrepancies by collecting and analyzing information.

Office Manager

New Mexican Kennels
01.2017 - 09.2018
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

No Degree - Japanese

ASU
Tempe, AZ

Skills

  • Yoga Instructor 200 HR Certification
  • CPR Certification
  • Experience with Google & Microsoft
  • De-escalation & Mediation training

Timeline

SAFE Coordinator

Rio Rancho Public School
07.2024 - 02.2025

Administrative Manager

Turtle Mountain North
10.2018 - 05.2023

Office Manager

New Mexican Kennels
01.2017 - 09.2018

No Degree - Japanese

ASU
Jonesy D. Herrera
Want your own profile? Build for free at ResumeBuilder.com