Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Hillcrest Rehabilitation Center
Hollywood, FL
08.2023 - Current
Enhanced patient satisfaction by providing compassionate and attentive care.
Reduced patient stress levels through effective communication and active listening skills.
Assisted patients with daily living activities, promoting independence and dignity.
Experience with younger youth between the ages 13-21 and older.
Answering call-lights.
Security Guard
Global Elite Group
01.2023 - 08.2023
Maintained a safe environment for staff and visitors through proactive communication.
Responded to emergencies promptly, ensuring the safety of all individuals on site.
Checked and verified photo identification prior to granting facility access.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Wrote detailed reports.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Passenger Service Assistant
Keolis Commuter Services
06.2018 - 07.2019
Provided exceptional customer service to diverse clientele, addressing individual needs and preferences.
Demonstrated strong problem-solving abilities during train delays or cancellations.
Maintained professionalism under pressure in high-stress situations such as medical emergencies or disruptive passengers, assisting in resolving issues efficiently.
Call police or fire department in cases of emergency, such as fire or presence of authorized persons
Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Head count on customers coming in and out of the train during holidays time.
Education
Transportation Communication
Shriver Job-corps Center
Devens, MA
2019
Certified Nursing Assistant
Miami Gardens Job-corps Center
Miami, FL
08.2018
High School Diploma -
South Dade Senior High School
Homestead, FL
06.2017
Skills
Work Ethic
Basic Life Support
English Fluency
Reporting Skills
ID Verification
Access Control
Workplace Safety
Vehicle Inspections
Incident Reporting
Organizational Skills
Customer Service
Physical Stamina
Certification
Basic Life Support
Unarmed Security
OSHA 10
HHA
Languages
English
Professional Working
Timeline
Certified Nursing Assistant
Hillcrest Rehabilitation Center
08.2023 - Current
Security Guard
Global Elite Group
01.2023 - 08.2023
Passenger Service Assistant
Keolis Commuter Services
06.2018 - 07.2019
Transportation Communication
Shriver Job-corps Center
Certified Nursing Assistant
Miami Gardens Job-corps Center
High School Diploma -
South Dade Senior High School
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