Jonette Pierce
Seminary,MS
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
CFO
Pierce Plumbing Heating & Air
01.2018 - Current
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Administered employee benefits programs and assisted with open enrollment.
- Streamlined payroll processes by implementing efficient software and automation tools.
- Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
- Calculated payroll deductions by accurately using Quickbooks and processed payroll to meet preset requirements.
- Processed payroll garnishments such as tax liens and child support.
- Completed weekly tax forms in compliance with legal regulations.
- Tracked funds, prepared deposits and reconciled accounts.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
General Manager of Operations
Pierce's LLC
01.2018 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving property issues.
- Successfully managed property turnovers, ensuring timely completion of repairs and upgrades.
- Coordinated scheduled inspections efficiently, ensuring that each property met both internal standards as well as legal requirements for safety and habitability.
- Improved overall property appearance by implementing landscaping enhancements and coordinating exterior maintenance projects.
- Collected and maintained careful records of rental payments and payment dates.
- Worked with tenants on lease negotiations and contract terms.
General Manager of Operations
Pierce Rental
01.2018 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving property issues.
- Successfully managed property turnovers, ensuring timely completion of repairs and upgrades.
- Coordinated scheduled inspections efficiently, ensuring that each property met both internal standards as well as legal requirements for safety and habitability.
- Improved overall property appearance by implementing landscaping enhancements and coordinating exterior maintenance projects.
- Collected and maintained careful records of rental payments and payment dates.
- Worked with tenants on lease negotiations and contract terms.
Director of Operations
Orkin Pest Control Dba JP&G I & II
05.2010 - 12.2017
- Surpassed revenue goals in 7 consecutive quarters.
- Initiated a program that standardized employee training and led to an increase in customer satisfaction by 18%. Increased monthly production by 15% by implementing a scheduling system.
- Identified staff vacancies and recruited, interviewed, and selected applicants. Increased the employee base by 10% to meet growing company needs.
- Conducted benefits administration for 25 benefit-eligible employees.
- Trained staff on how to improve customer interactions.
- Formulated and enforced service center policies, procedures, and quality assurance measures.
- Led the selection and implementation of a new phone system for 3 company locations.
- Led the selection of new insurance providers for general liability, auto, and workers' compensation.
- Calculated and processed IRA benefits monthly for the company.
- Processed semi-monthly payroll for all company locations.
Education
Associate of Applied Science - Business Administration
Pearl River Community College
Hattiesburg, MSSkills
- Cross-functional Team Leadership
- Financial Strategy Development
- Cash Flow Management
- Adaptability to Change
- Cost Reduction Strategies
- Tax Planning and Strategy
- Operational Management
- Accounting Principles
- Financial Administration
- Reporting Skills
- Revenue Growth
- Business Planning
Timeline
CFO
Pierce Plumbing Heating & Air
01.2018 - Current
General Manager of Operations
Pierce's LLC
01.2018 - Current
General Manager of Operations
Pierce Rental
01.2018 - Current
Director of Operations
Orkin Pest Control Dba JP&G I & II
05.2010 - 12.2017
Associate of Applied Science - Business Administration
Pearl River Community College
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