JongHoon Lee
Flushing
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.
Overview
9
9
years of professional experience
Work History
Car Dealer
Salesmen
07.2016 - Current
- Developed and executed strategic sales plans to enhance revenue growth and market share.
- Led cross-functional teams to optimize sales processes, improving efficiency and collaboration.
- Responded to customer enquiries via telephone and email.
- Prepared purchased vehicles and completed final delivery checks.
- Monitored customers for signs of security concerns and escalated issues to management.
- Led team in achieving operational goals through effective workflow management and process optimization.
- Developed training programs for staff to ensure adherence to company policies and best practices.
Education
GED -
Francis Lewis High School
Fresh Meadows, NYSkills
- MBTI : ENJF
- Strong negotiation skills
- Goal-oriented mindset
- Cross-selling techniques
- Technical aptitude
- Customer service
Languages
Korean
Native or Bilingual
English
Full Professional
Timeline
Car Dealer
Salesmen
07.2016 - Current
GED -
Francis Lewis High School
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