I have worked at the GAS Abatement System company for 19 years and have performed various positions from Engineer to GM and have PLC and electrical related skills. He did his best in the tasks assigned to him and always produced results.
Overview
21
21
years of professional experience
Work History
GM
GST America inc
Pflugerville, Texas
06.2018 - Current
Managed staff recruitment and training, ensuring all employees were informed of company policies and procedures.
Established performance standards and objectives for departmental personnel in order to ensure organizational goals were met.
Analyzed financial data such as budget reports, sales records, profit and loss statements. to identify areas for improvement or growth potential.
Prepared monthly financial reports summarizing business operations for senior management review.
Advised leadership on best practices related to operations management including process re-engineering initiatives.
Provided guidance regarding strategic decisions impacting long-term plans or objectives of the organization.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Administered employee discipline through verbal and written warnings.
GAS Abatement Management and Service (Scrubber)
Technical Engineer
Global standard Technology
Hwaseong-si, Gyeonggi-do
11.2011 - Current
Identified customer needs and developed solutions based on user feedback.
Analyzed customer requirements to determine project scope and objectives.
Evaluated existing processes and technology solutions for improvement opportunities.
Participated in team meetings to discuss project progress updates.
Maintained current knowledge of relevant technologies through continuing education courses.
Reviewed customer complaints regarding product performance or functionality issues.
Applied technical knowledge to help promote safe work environment and enhance customer satisfaction.
Wrote performance requirements for product development or engineering projects.
Recommended design modifications to eliminate machine or system malfunctions.
Performed testing to determine functionality or optimization.
GAS Abatement Management and Service (Scrubber)
Service Engineer
GST America inc
Austin, Texas
07.2007 - Current
Assisted with the development of training materials and provided instruction to end-users.
Interpreted customer requirements and developed custom configurations accordingly.
Created detailed documentation of service activities performed at customer sites.
Identified opportunities for process improvement within the Field Service Department.
Responded promptly to customer inquiries via telephone or email communication.
Established positive relationships with customers through friendly interactions.
Adhered strictly to safety guidelines when performing service tasks onsite.
Collaborated closely with internal teams including Sales, Support and Engineering.
Ensured compliance with all relevant policies, regulations and standards.
Traveled to designated area on short notice to support contractors by working weekends and overtime.
Provided on-site services, installed new systems and escalated customer complaints.
Performed complex technical functions on electrical systems to support engineers including set up, operation, maintenance, calibration and troubleshooting.
Created and implemented maintenance program to maintain operational efficiencies and reduced downtime.
Troubleshot and repaired hydraulic, mechanical and electrical systems.
Installed new components or replaced defective parts to restore functionality.
Routinely inspected equipment for preventive and emergency maintenance needs.
GAS Abatement Management and Service (Scrubber)
Service Engineer
Global Standard Technlogy
Hwaseong-si, Gyeonggi-do
02.2005 - Current
Performed maintenance activities on existing networks including patching, upgrading firmware, and replacing components.
Identified areas for improvement in existing processes or procedures related to field engineering operations.
Coordinated with other teams within the organization to ensure successful implementation of projects.
Utilized knowledge and skills in root cause failure analysis.
GAS Abatement Management and Service (Scrubber)
Maintenance Engineer
Daeseung Precision
Pyeongtaek-si, Gyeonggi-do
04.2003 - 10.2005
Developed ladder logic diagrams for PLCs according to customer needs.