Joni Armstrong
Jacksonville
Summary
Accomplished Revenue Operations Manager with a proven track record at IVenture Solutions LLC, specializing in process improvement and strategic sourcing. Excelled in enhancing supplier relationships and optimizing workflows, leading to a significant increase in performance outcomes. Skilled in staff development and pricing strategy, adept at driving revenue growth and operational efficiency.
Overview
23
23
years of professional experience
Work History
Revenue Operations Manager
IVenture Solutions LLC
03.2009 - 12.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Office Manager
JP2 Technologies
11.2001 - 03.2009
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Education
Accounting, B.S. -
University of North Carolina At Charlotte
Charlotte, NCSkills
- Revenue reporting
- Process improvement
- Pricing strategy
- Supplier management
- Supplier relationship management
- Strategic sourcing
- Workflow optimization
- Process development
- Contract drafting
- Invoice management
- Staff development
Timeline
Revenue Operations Manager
IVenture Solutions LLC
03.2009 - 12.2024
Office Manager
JP2 Technologies
11.2001 - 03.2009
Accounting, B.S. -
University of North Carolina At Charlotte
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