Summary
Overview
Work History
Education
Skills
Certification
Elected to the Powell Hospital Board
Timeline
Generic
Joni Bennett

Joni Bennett

Powell,WY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Broker Associate

DBW Realty Powell
01.2014 - 12.2014
  • Act as an intermediary​ between sellers and buyers of ​real estate/​ ​real property​ and attempt to find sellers who wish to sell and buyers who wish to buy
  • Assist sellers in marketing their property and selling it for the highest possible price under the best terms.

Secretary

Cleary Building Corp
11.2013 - 12.2014
  • Answering phones, making appointments for clients, travel reservations for building crews, daily hour input for employee’s
  • Management of office, traveling expenses, promotional events
  • Going over contracts and making sure all paperwork is in order to send to the corporate office.

Secretary

Baker Plumbing & Sheet Metal
06.2010 - 12.2014
  • Answering phones, making appointments for clients, daily hour input for employee’s, management of the office, payroll for employees, invoicing for jobs and services rendered, accounts payable, receiving payments for accounts, making calls and sending letters to accounts over 30 days past due.

Phlebotomist

Frontier Neurosciences
05.2025 - Current
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.

Phlebotomist

Cody Regional Health
09.2022 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Owner

Charge N Brew
02.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Bartender/waitress

WyoWest Brewing Company
06.2022 - 03.2023
  • Waiting on customers, mixing beverages for patrons at the restaurant
  • Working in a team environment with other waitresses and the cooks/chefs.

Powell Valley Healthcare
08.2021 - 06.2022
  • Infusion clinic MA and registration
  • Registering patients and taking vitals for the nurses
  • Scheduling patients for infusions and working with the oncologist to make sure appointments coincide with their appointments
  • Uploading documents into patients charts
  • Authorizing surgical procedures, radiology procedures, infusions
  • Uploading insurance correspondances to patients charts
  • Case management for patients that are inpatient and needing a higher level of care, discharging or continued care
  • Working closely with hospitalists and nurses to provide the patient the best level of care
  • Working with psych/behavioral patients for continuing care at inpatient facilities
  • One on one sitting with sucide watch patients
  • Shift work in the emergency department for registration
  • Getting documentation ready for transporting patients
  • Calling in and recording all personal for traumas
  • Discharging patient encounters for hospitals.

BodyWorks Prosthetics & Orthotics
03.2021 - 08.2021
  • Pre-authorizing insurance for services to patients, fitting patients with appropriate braces for injuries, pre-op and post-op, scheduling patients for initial appointments and follow ups
  • Ordering supplies from vendors, inventory of multiple locations in northern Wyoming
  • Taking physician's phone calls for patient orders
  • Managing office on daily basis
  • Pricing for orthopedic bracing
  • Research for Medicare/Medicaid patients for coverage
  • Submitting claims to Medicare for payments to accounts
  • Going over sales orders for durable medical equipment
  • Invoicing insurance companies as well as patients for portion due.

Stillwater Hospice
10.2020 - 03.2021
  • Meeting with potential facilities to go over the benefits of hospice to patients as well as the budget of the facility
  • Meeting with patients and their families to go over hospice benefits and get consents for services signed
  • Meeting with care teams to discuss the best plan for a patient who has terminal diagnosis
  • Contacting patients to make sure proper care is given and going over any other needs.

Manager

Alpine Medical
12.2014 - 10.2020
  • Pre-authorizing insurance for services to patients, fitting patients with appropriate braces for injuries, pre-op and post-op, scheduling patients for initial appointments and follow ups
  • Ordering supplies from vendors, inventory of multiple locations in northern Wyoming
  • Taking physician's phone calls for patient orders
  • Managing office and staff on a daily basis
  • Pricing for orthopedic bracing
  • Research for Medicare/Medicaid patients for coverage
  • Submitting claims to Medicare for payments to accounts
  • Going over sales orders for durable medical equipment
  • Invoicing insurance companies as well as patients for the portion due.

Education

High School Diploma -

Home School
05.1998

Phlebotomy

MedCerts
Online
06.2023

No Degree - EKG Tech

MedCerts
Online
06.2023

Medical Assistant

MedCerts
Online
06.2023

Skills

  • Team Player
  • Cool Under Pressure
  • Customer Service and Rapport
  • Warm and Friendly
  • Billing and Payment Processing
  • Staff Management
  • Scheduling and Coordinating
  • Managing Files and Records
  • Invoice Reconciliation
  • Finance and Accounting Operations
  • Office Management
  • Deposit Collection
  • Year-End Reconciliation
  • Client Correspondence
  • Intuit QuickBooks
  • Payroll Administration
  • Accounts Payable and Receivable Auditing
  • Invoice and Payment Tracking

Certification

OSHA BLOODBORNE STANDARDS MARCH NATIONAL HEART ASSOCIATION CPR & FIRST AID

Elected to the Powell Hospital Board

Elected to the Powell Hospital Board of Directors

Timeline

Phlebotomist

Frontier Neurosciences
05.2025 - Current

Phlebotomist

Cody Regional Health
09.2022 - Current

Bartender/waitress

WyoWest Brewing Company
06.2022 - 03.2023

Powell Valley Healthcare
08.2021 - 06.2022

BodyWorks Prosthetics & Orthotics
03.2021 - 08.2021

Owner

Charge N Brew
02.2021 - Current

Stillwater Hospice
10.2020 - 03.2021

Manager

Alpine Medical
12.2014 - 10.2020

Broker Associate

DBW Realty Powell
01.2014 - 12.2014

Secretary

Cleary Building Corp
11.2013 - 12.2014

Secretary

Baker Plumbing & Sheet Metal
06.2010 - 12.2014

High School Diploma -

Home School

Phlebotomy

MedCerts

No Degree - EKG Tech

MedCerts

Medical Assistant

MedCerts

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Joni Bennett