Joni Chandler
Nacogdoches,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Committed to delivering best-in-class patient care through effective education, collaboration, and counseling. Proven leadership skills focused on increasing and enhancing patient care, outcomes, and satisfaction.
Overview
11
11
years of professional experience
Work History
RN
A CARING TOUCH HOME HEALTH AND HOSPICE
12.2022 - Current
- Management of disease process for admission and rectifications for Medicare and other insurance reimbursement.
- Proficient in patient rectifications, supervisory visits, resumption of care, discharges, and admissions.
- Experience working in a Clinical Documentation.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge for patients with CHF, CKD, Chronic Pain, COPD, and others.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
School Nurse
Martinsville ISD
07.2019 - 08.2023
- Management of health programs, education, and comprehensive services to youth, children, and adults.
- Conduct screenings, immunizations, and health referrals for health services.
- Team member in multidisciplinary field providing interventions and early identification of health problems in the school setting.
- Assessed student health and identified potential health concerns to provide appropriate care.
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Implemented emergency protocols in medical emergencies to promote safety for students and staff.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Participated in development of school safety plans to address areas of concern.
- Screened for infectious diseases to help prevent spreading within school community.
- Maintained upkeep on defibrillators, blood pressure monitors and first aid kits to keep resources in working condition for emergencies.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
RN/ Case Manager
Nacogdoches Memorial Hospital
03.2015 - 08.2020
- Provided effective and efficient medical care while managing the cost of treatment, length of stay, prior authorizations, and discharge planning.
- Proficient in Windows environment, including Microsoft Word, Excel, and Electronic Medical Records.
- Proficient in the arrangement of home health, transfers, therapy, oxygen, and other DME services or needs.
- Educated patients and caregivers on healthcare protocols and processes.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Conducted preoperative risk assessments, ongoing assessments and evaluations to prepare patients for surgery and manage healing process.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Investigated and resolved issues affecting hospital operations and patient care.
RN/ Case Manger
Crown Home Health
07.2014 - 03.2015
- Provided care management for a case load of patients
- Patient education, treatment, and emotional support to help individuals recover from injuries, illness, and chronic/acute health problems
- Assisted patients and their families by administering medication, wound care, IV therapy, oxygen, catheter, and monitoring the healing process
- Long term care experience
- Proficient in inpatient adjustment from discharge to home, the knowledge and management of disease process for admission and recertification for Medicare and other insurance reimbursement
- Performed patient recertification, supervisory visits, resumption of care, discharges, and admissions
- Experience working in a Clinical Documentation
- Educated patients and caregivers on healthcare protocols and processes.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Recorded details regarding therapies to keep patient charts updated.
Lvn/RN, Medical-Surgical/LTAC
lufkin specialty hospital
11.2012 - 07.2014
- Provide education, treatments, wound care, tracheostomy care, catheter, IV therapy, implement nursing procedures and physician orders, pain management, and discharge planning.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Obtained patient vital signs and input/output measurements from inpatients.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Provided patient education on health care issues and prescribed medications.
- Took samples to complete diagnostic and routine assessment tests.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Coordinated patient transfers to other facilities.
Education
RN BSN -
University of Texas At Tyler
Tyler, TX05.2024
Associate In Applied Science, RN - Nursing
Angelina College
Lufkin, TX05.2013
High School Diploma -
Lufkin ISD
Lufkin, TX05.2001
Skills
- Chronic Disease Management
- Great Communication Skills
- Mobility Assistance
- Emergency Response
- Precepting
- Nursing Staff Leadership
- Critical Care, LTAC, Case Management, Triage
- Case Management
- Diabetes Management
- Chart Updating
- Healthcare Billing
- Appointment Scheduling
- Medical Records Management
- Setting up Referrals
- ICD-9 Forms
- Medical Evaluation
- EMR / EHR
- Health Screening
- Medical Recordkeeping
- Patient Management
- Wound Care
- Data Collection
- Care Planning
- Intake and Discharge
- Professional Bedside Manner
Timeline
RN
A CARING TOUCH HOME HEALTH AND HOSPICE
12.2022 - Current
School Nurse
Martinsville ISD
07.2019 - 08.2023
RN/ Case Manager
Nacogdoches Memorial Hospital
03.2015 - 08.2020
RN/ Case Manger
Crown Home Health
07.2014 - 03.2015
Lvn/RN, Medical-Surgical/LTAC
lufkin specialty hospital
11.2012 - 07.2014
RN BSN -
University of Texas At Tyler
Associate In Applied Science, RN - Nursing
Angelina College
High School Diploma -
Lufkin ISD
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