Experienced Property Management and Real Estate Professional with a proven track record spanning two decades in residential asset management, sales, and marketing. A dynamic and decisive leader, adept at fostering high-performance teams through the creation of energizing environments, competency-focused training, and unwavering support. Demonstrates calm confidence, boundless energy, and assertiveness, thriving positively in competitive and high-pressure scenarios.
Established and orchestrated a streamlined communication system facilitating transactions and activities coordination between Property Managers and the Central Office for a portfolio comprising 2800 units.
Authorized all new hires, status changes, and terminations for on-site personnel. Conducted evaluations and provided staff coaching to ensure optimal property operations.
Scrutinized financial forecasts, budgets, and operational goals, actively contributing to annual budget creation and overseeing portfolio management within approved parameters.
Analyzed reports on occupancy, delinquency, budget variance, and purchase orders.
Negotiated vendor contracts and presented them to the COO for approval.
Addressed escalated resident concerns and issues while monitoring resolution progress.
Conducted regular property visits to evaluate curb appeal, office maintenance, and overall upkeep activities.
Identified and resolved potential safety issues and liability concerns.
Inspected community common areas, apartment units, and model appearances to proactively address problems.
Implemented effective planning and control strategies to maximize rental income while minimizing expenses.
Ensured properties remained in compliance with local, state, and federal regulations.
Actively participated as a key member of the Development Team, contributing to decisions on design, unit mix, establishment of rent rates, and other operational matters.
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Yardi, MRI, and other property management software
Contract Negotiation
Regulatory Compliance
Sales Management
Conflict Resolution
Decision Making
Problem Solving
Analytical Skills
Software Proficiency
Market Analysis
Financial Analysis, Budget Planning
Relationship Building
Team Leadership
Organizational Skills
Real Estate License- State of HI