Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Joni Gilmore

Joni Gilmore

Jacksonville ,FL

Summary

Dynamic professional with a proven track record at Instawork, excelling in client relationship building and project management. Recognized for enhancing client satisfaction through effective communication and timely project delivery. Skilled in problem-solving and proficient in specialized software, driving operational efficiency and fostering repeat business.

Offering proactive approach and keen willingness to learn in dynamic environment. Brings foundational understanding of industry standards and project management principles, alongside strong analytical and organizational skills. Ready to use and develop problem-solving and communication skills.

Overview

25
25
years of professional experience
3
3
Certification

Work History

Production Worker

Literati
11.2024 - Current
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
  • Managed inventory levels to prevent production delays.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
  • Reduced downtime by performing regular maintenance on machinery.
  • Supported new staff, facilitating quicker adaptation to production environment.
  • Enhanced production line efficiency by streamlining assembly processes.
  • Assisted in development of new production techniques, leading to more efficient processes.
  • Streamlined inventory management, reducing instances of stock shortages.
  • Facilitated training for junior production workers, improving overall team skill levels.
  • Contributed to product innovation by providing feedback on production challenges.
  • Engaged in regular review meetings to discuss production performance and set future goals.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Enhanced team collaboration by initiating regular communication meetings.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.
  • Participated in cross-functional teams to address production issues, leading to smoother operations.
  • Responded promptly to equipment malfunctions, minimizing disruptions to production.
  • Implemented sustainable practices within production process, aligning with environmental goals.
  • Improved product quality with meticulous quality control checks.
  • Played key role in achieving production targets, consistently meeting daily quotas.
  • Ensured timely delivery of products by coordinating effectively with logistics team.
  • Optimized material usage to minimize waste, contributing to cost reduction efforts.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Inspected products and machines to maintain quality and efficiency.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Collaborated with other departments to optimize production workflows.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Independent Contractor

Instawork
01.2021 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
  • Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
  • Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
  • Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
  • Improved overall project quality by reviewing work diligently before submission to the client for approval.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Devised and implemented processes and procedures to streamline operations.
  • Observed packing operations to verify conformance to specifications.

CNA

Senior Care Beltline
04.2019 - 11.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

CNA

Brightstar Healthcare
04.2014 - 04.2016
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of Number+ residents under long-term care.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Delivered high-quality care to Type patients in hospital facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Education

N/a - GED

Manual Highschool
Denver, CO
05.2001

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance
  • Project management
  • Scheduling
  • Error correction
  • Requirements gathering
  • Records coordination
  • Production planning
  • Industry regulations knowledge
  • Marketing strategies
  • Business development
  • Supply chain management
  • Vendor management
  • Trend analysis
  • Cross-functional coordination
  • Material and equipment procurement
  • Time management
  • Attention to detail
  • Customer support
  • Problem-solving
  • Critical thinking
  • Task prioritization
  • Data analysis
  • Proficient in software
  • Multitasking and organization
  • Client communication
  • Client management
  • Sell services
  • Teamwork and collaboration
  • Active listening
  • Multitasking Abilities
  • Decision-making
  • Multitasking
  • Organizational skills
  • Excellent communication
  • Analytical thinking
  • Conflict resolution
  • Relationship building
  • Logistics coordination
  • Interpersonal communication
  • Process improvement
  • Written communication
  • Process analysis
  • Team building
  • Quality assurance
  • Quantitative skills
  • Audit reporting
  • Teamwork
  • Problem-solving abilities
  • Reliability
  • Team collaboration
  • Team leadership
  • Effective communication
  • Adaptability and flexibility
  • Operational efficiency
  • Self motivation
  • Portfolio management

Certification

TABC

Food Handlers

CPR

Timeline

Production Worker

Literati
11.2024 - Current

Independent Contractor

Instawork
01.2021 - Current

CNA

Senior Care Beltline
04.2019 - 11.2020

CNA

Brightstar Healthcare
04.2014 - 04.2016

N/a - GED

Manual Highschool

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Joni Gilmore