Joni Graham
Galatia,IL
Summary
Diligent Service Access Representative with solid background in logistics and inventory management. Efficiently processed shipments and received goods, ensuring seamless operations. Demonstrated strong organizational skills and attention to detail in maintaining accurate records and tracking inventory.
Experienced with managing inventory and coordinating shipments. Utilizes organizational skills to ensure accurate record-keeping and efficient processing. Track record of maintaining seamless operations and adapting to changing demands.
Overview
24
24
years of professional experience
Work History
Shipping and Receiving Clerk
NOTS Logistics
Marion, IL
09.2025 - Current
- Assisted in tracking incoming and outgoing shipments using inventory management systems.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Communicated with vendors and suppliers to verify timely delivery of goods.
Cashier
Mach 1
Harrisburg, IL
06.2020 - Current
- Monitored store cleanliness and organized merchandise displays effectively.
- Maintained accurate cash drawer and reconciled end-of-shift totals.
- Collaborated with team members to enhance customer service experience.
- Trained new staff on operational procedures and customer interaction standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shipping Clerk
Aisin Light Metals LLC
Marion,IL
11.2022 - 09.2025
- Processed incoming and outgoing shipments, ensuring compliance with company standards.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with logistics teams to resolve shipping discrepancies effectively.
- Trained new staff on shipping protocols and best practices for efficiency.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Participated in regular safety training sessions, maintaining a secure working environment for all team members.
Claims Processor
Blue Cross and Blue Shield
Marion, IL
04.2002 - 04.2022
- Collaborated with healthcare providers to resolve discrepancies and clarify information on claims.
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
- Managed workload and priorities to meet claims processing meet deadlines.
- Trained new employees on claims processing procedures, contributing to a well-prepared workforce.
- Maintained strict confidentiality when dealing with sensitive information about patients'' medical histories or personal details.
- Reduced claim processing time for faster customer service and improved satisfaction rates.
Education
No Degree - General Studies
Southeastern Illinois College
Harrisburg, ILHigh School Diploma -
Harrisburg High School
Harrisburg, IL05-1995
Skills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Teamwork and cooperation
- Effective communication
- Data entry
- Organization and prioritization
Timeline
Shipping and Receiving Clerk
NOTS Logistics
09.2025 - Current
Shipping Clerk
Aisin Light Metals LLC
11.2022 - 09.2025
Cashier
Mach 1
06.2020 - Current
Claims Processor
Blue Cross and Blue Shield
04.2002 - 04.2022
No Degree - General Studies
Southeastern Illinois College
High School Diploma -
Harrisburg High School