Permit Manager
Johnson Roofing Solutions LLC
Chipley, FL
12.2022 - Current
- Cultivated interpersonal skills by building positive relationships with others.
- Implemented a tracking system to monitor progress of permits through the approval process, enabling better resource allocation and workload management.
- Streamlined the permit application process by implementing efficient systems and procedures.
- Improved turnaround times for permit approvals with effective communication and coordination between departments.
- Managed relationships with project managers and clients, ensuring timely resolution of issues and permit issuance.
- Ensured compliance with local, state, and federal regulations through meticulous review of permit applications.
- Increased customer satisfaction by providing prompt and accurate responses to inquiries regarding permits and licensing requirements.
- Collaborated with other departments to address complex permitting issues, resulting in a more streamlined approach across the organization.
- Contributed to the development of strategic plans for the department, focusing on continuous improvement initiatives that led to increased efficiency overall.
- Maintained detailed records of all permits issued, ensuring accessibility and transparency when needed for audits or reviews.
- Negotiated solutions with property owners and developers to resolve conflicts related to permitting requirements or conditions imposed during the approval process.
- Established rapport with local officials and decision-makers to gain their support in expediting permit applications when needed.
- Performed routine data entry or document management.
- Processed payments for fines and fees, issued receipts, and updated account balances.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
