Joni Johnson
Moline,IL
Overview
13
13
years of professional experience
Work History
Quality Engineer
Deere Employees Credit Union
Moline, IL
07.2022 - Current
- Collaborates with Scrum Master/Project Managers on assigned projects.
- Works closely with the Business Analysts to develop user stories into effective test cases and executes testing.
- Builds effective project test plans and aligns them with project timelines.
- Analyzes products and projects to identify whether they are functional, reliable, and meet the end user's expectations.
- Communicates effectively with stakeholders, team members and vendors
- Follows all change management processes to include documentation of new processes.
- Collaborates with internal departments such as Learning & Development for internal communications and understanding the training impact of projects, and Marketing for needed member communication and understanding the impact to members.
Project Analyst
Deere Employees Credit Union
Moline, IL
04.2020 - 08.2022
- Perform analysis and quality assurance on projects.
- Works as a liaison among stakeholders to understand the business process, structure, applications and operations of the credit union to help deliver new and enhanced processes, products and services.
- Work with project managers to help understand the business processes, structure, policies, and operations with the goal of delivering new and enhanced processes, products and services.
- Consults with key stakeholder to identify and understand needs, concerns and risks with an understanding of the operational environment in which they work.
- Assists in the evaluation of proposed solutions, provides quality assurance testing of all changes and further assesses the deployed solution to ensure delivered results meet needs.
- Works with departments on business process improvement/workflow for efficiencies and cost savings.
- Interprets business needs of internal customers and translates them into the application and operational requirements with the help of strong analytical and product management skills.
Project Manager
Deere Employees Credit Union
Moline, IL
04.2017 - 04.2020
Assistant VP of Fraud & Quality Assurance
Deere Employees Credit Union
Moline, IL
04.2016 - 04.2017
Operations Manager
Deere Employees Credit Union
Moline, IL
10.2013 - 04.2016
Member Service Manager
Deere Employees Credit Union
Moline, IL
04.2012 - 10.2013
Skills
- Organized
- Effective Time Management
- Change Management
- Attention to Detail
- Effective Communication
- Empathy for internal and external team members
- Quality Assurance
- Process Improvement
Timeline
Quality Engineer
Deere Employees Credit Union
07.2022 - Current
Project Analyst
Deere Employees Credit Union
04.2020 - 08.2022
Project Manager
Deere Employees Credit Union
04.2017 - 04.2020
Assistant VP of Fraud & Quality Assurance
Deere Employees Credit Union
04.2016 - 04.2017
Operations Manager
Deere Employees Credit Union
10.2013 - 04.2016
Member Service Manager
Deere Employees Credit Union
04.2012 - 10.2013
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