Joni La Shore
Huntington Beach
Summary
Dynamic and dependable professional with a proven track record at Evans Army Community Hospital, adept at managing critical appointments and facilitating community health initiatives. Skilled in crisis intervention and promoting functional living, demonstrating exceptional problem-solving abilities and communication skills. Achieved significant improvements in client service delivery through efficient organization and teamwork.
Overview
22
22
years of professional experience
Work History
Patient Appointment Technician
Evans Army Community Hospital
01.2020 - 01.2022
- Scheduled/Rescheduled/Cancelled appointments for Military Healthcare System
- Managed primary Care & Specialty Care referrals and appointment consultations
- Facilitated vital medication renewals and communications to team members
Kitchen Manager
Howard County Government
01.2015 - 01.2016
- Supervised all kitchen operations
- Promoted nutritious eating among low-income clients
- Provided education regarding locally farmed produce
- Encouraged community connectedness
Therapeutic Response Aide
Community Action Commission
Fort Carson
01.2000 - 01.2011
- Collaborated with various community service providers to meet client/family needs
- Transported clients/families to community resources needed / facilitated small groups
- Assisted families with independent living skills and techniques to improve quality of life
- Managed a caseload averaging 12-18 cases, ranging in ages of 4-26 years of age
- Promoted functional living expediting access to community resources
Emergent Concern
Community Action Commission
Lompoc
01.2000 - 01.2011
- Provided behavioral intervention assistance to youth with psychological disorders
- Assisted with crisis intervention and prevention assistance 24 hours a day 7 days a week
- Created crisis and safety plans to ensure alternatives and resolutions to conflict situations
- Able to empathize with families in crisis
- Facilitated the implementation of crisis and safety plans /facilitated group meetings
Education
Diploma -
Cabrillo High School
Lompoc, CASkills
- Problem Solver
- Organized
- Efficient
- Team Player
- Quick Learner
- Dependable
- Excellent Customer Service Skills
- Great Communication Skills
Education Certificates Awards
- Cabrillo High School, Lompoc, CA, Diploma
- Community Action Commission, Outstanding Achievement in Service Award
- Community Action Commission, Aggression Replacement Training Certificate
- Registered Alcohol and Drug Technician, # R1529671023
Skills Highlights
- Problem Solver
- Organized
- Efficient
- Team Player
- Quick Learner
- Dependable
- Excellent Customer Service Skills
- Great Communication Skills
Timeline
Patient Appointment Technician
Evans Army Community Hospital
01.2020 - 01.2022
Kitchen Manager
Howard County Government
01.2015 - 01.2016
Therapeutic Response Aide
Community Action Commission
01.2000 - 01.2011
Emergent Concern
Community Action Commission
01.2000 - 01.2011
Diploma -
Cabrillo High School
Similar Profiles
Janelle EugairJanelle Eugair
ACS, NSQIP Surgical Clinical Reviewer at Evans Army Community HospitalACS, NSQIP Surgical Clinical Reviewer at Evans Army Community Hospital
Nicole GrimesNicole Grimes
Registered Nurse/Charge Nurse at Evans Army Community HospitalRegistered Nurse/Charge Nurse at Evans Army Community Hospital
Cameron MetcalfCameron Metcalf
Sterile Processing Technician Volunteer at Evans Army Community HospitalSterile Processing Technician Volunteer at Evans Army Community Hospital