Joni Locey
Dundee,NY
Summary
Multitasking Veterinarian Assistant willing to work any shift and offering great work ethic with excellent job attendance. Animal lover with over 3 years of successfully assisting veterinarians in surgery and taking medical histories. Committed to learning new tasks and considered highly motivated employee.
Overview
2
2
years of professional experience
Work History
Veterinary Assistant
Rio Vista Veterinary Hospital
11.2021 - Current
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
- Fostered positive relationships clients staff vendors community members promote collaborative inclusive atmosphere professional growth.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Answered owner animal health questions and advised on best care practices.
- Administered medications to animals in treatment and documented changes in condition.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Assisted senior staff with blood analyses and physical assessments.
- Groomed and bathed animals to maintain hygiene and appearance.
- Restrained animals for examination and treatment.
- Assisted in examination and treatment of animals in veterinary clinic.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Followed safety protocols for handling animals.
- Maintained clean and safe animal living areas.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Prepared animals for surgical procedures.
- Kept detailed records of animal treatments and medications.
- Observed animals for signs of distress or illness.
- Cleaned, sterilized and maintained surgical instruments and equipment.
- Monitored vital signs and provided nursing care for animals.
- Collected and processed samples for laboratory testing.
- Assisted veterinarians with euthanasia of animals.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Prepared and administered diets and feedings according to instructions.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through effective communication and understanding of pet owner preferences.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Contributed to business growth by offering personalized grooming packages that catered to specific breeds and pet sizes.
- Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Fed, walked and bathed animals.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Dog Groomer
Rio Vista Veterinary Hospital
11.2021 - Current
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through effective communication and understanding of pet owner preferences.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Fed, walked and bathed animals.
Education
Certification - Veterinarian Assisting
Penn Foster Career School
Scranton, PA11.2022
Associate of Science - Business Administration
University of Phoenix
Tempe, AZ05.2007
Skills
- Patient Bathing
- Conduct Necropsies
- Lab Operations
- Emergency and Preventive Care
- Procedure Support
- Reception Area Maintenance
- Surgical Procedures and Support
- Animal Safety
- Veterinary Terminology
- Sample Collection
- Appointment Scheduling
- Physical Examinations
- Client Communication
- Medication Administration
- Tick Removal
- Parasite Control
- Medical Record-Keeping
- Animal Grooming
- Client Education
- Sanitation Protocols
- Post Operative Care
- Euthanasia Assistance
- Animal Nutrition
- Laboratory Procedures
- Cleaning and Sanitizing
- Diagnostic Imaging
- Pharmacy Inventory
- Team Collaboration
- Emergency Response
- Medical Record Keeping
- Patient Restraint
- Surgical Assistance
- Radiology Techniques
- Animal Behavior
- Animal Handling
- Reception Duties
- Preventative Medicine
- Post-operative Care
- Veterinarian Assistance
- Customer Billing
- Proper Animal Restraint
- Sales and Upselling
- Patient Recordkeeping
- Equipment Sterilization
- Prescription Filling
- Immunization Administration
- Attention to Detail
- Relationship Building
- Post-Surgical Monitoring
- Preventive Care
- Patient Check-Ins
- Microchip Administration
- Specimen Collection
- Microsoft Office
- Laboratory Testing
- Medical Terminology
- Customer Service
- Basic Animal Care
Timeline
Veterinary Assistant
Rio Vista Veterinary Hospital
11.2021 - Current
Dog Groomer
Rio Vista Veterinary Hospital
11.2021 - Current
Certification - Veterinarian Assisting
Penn Foster Career School
Associate of Science - Business Administration
University of Phoenix
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