Director of Sales
Candlewood Suites Hotel
Salina
03.2025 - Current
- Developed sales strategies to enhance guest occupancy at Candlewood Suites.
- Managed relationships with corporate clients to secure long-term contracts.
- Built relationships with customers and industry professionals to establish long-term business growth.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Resolved customer complaints quickly by providing satisfactory solutions or refunds.
- Pursued sales deals by qualifying clients, building individualized proposals, and preparing final contracts.
- Collaborated with management to align sales goals with overall business objectives.
- Trained staff on effective sales techniques and customer interaction.
- Assisted in daily operations and team management to ensure smooth workflow.
- Coordinated employee schedules and communicated updates to staff members effectively.
- Supported training sessions for new employees on company policies and procedures.
- Managed inventory levels and ordered supplies as needed for daily operations.
- Implemented strategies to enhance customer service and employee engagement initiatives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Established processes for monitoring customer satisfaction levels.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
