JONI NAVA
SAHUARITA,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Portfolio Manager
Atlas Real Estate
Tucson, AZ
02.2023 - 01.2024
- Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
- Conducted regular inspections of properties to identify any potential maintenance or repair issues.
- Coordinated with contractors to ensure timely completion of repairs or renovations.
- Updated tenant records and maintained accurate files for all tenants.
- Maintained positive relationships with tenants by responding promptly to inquiries and requests.
- Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
Property Manager
Suburban Real Estate Group
Sahuarita, AZ
03.2022 - 08.2022
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
Assistant Manager
Gaines Investment Trustinc
Tucson, AZ
02.2020 - 03.2022
- Assisted property manager in leasing and marketing activities.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Advertised vacancies through various media outlets such as newspapers, websites, social media platforms.
- Interacted with potential renters during showings providing information about the property features.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Organized periodic tenant appreciation activities such as barbeques or holiday parties.
Community Manager
Kay-Kay Realty
Tucson, AZ
12.2018 - 10.2019
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Education
Associate of Science - Office Administration
Western New Mexico University
Silver City, NM05-1996
Skills
- Vacant Unit Monitoring
- Onsite Tours
- Housing Regulations
- Security Deposit Refunds
- Property Maintenance
- Policy Enforcement
- Telephone and Email Etiquette
- Records Management
- Business Processes and Procedures
- Relationship Building and Rapport
- Training and Mentoring
- Property Management
- Leasing and Sales
- Appointment Scheduling
- Payment Management
- Rent Collection
- Marketing and Advertising
- Property Inspections
- Tenant Relations
Certification
- Real Estate License, Arizona. March 2022
Timeline
Assistant Portfolio Manager
Atlas Real Estate
02.2023 - 01.2024
Property Manager
Suburban Real Estate Group
03.2022 - 08.2022
Assistant Manager
Gaines Investment Trustinc
02.2020 - 03.2022
Community Manager
Kay-Kay Realty
12.2018 - 10.2019
Associate of Science - Office Administration
Western New Mexico University
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