Joni Pruett

• Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Coached team members to deliver hospitable, professional service while adhering to set service models.

Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Also did Bill pay , Western Unions and Lotto, Close and Open

store.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Used time management and efficient cleaning methods to meet deadlines.