Joni Ramos
Southaven ,MS
Summary
Dynamic logistics professional with a proven track record at DLG, excelling in loading dock procedures and team leadership. Enhanced efficiency through streamlined operations and rigorous safety protocols, achieving a significant reduction in workplace accidents. Bilingual and detail-oriented, adept at problem-solving and fostering teamwork to meet and exceed performance targets.
Overview
2
2
years of professional experience
Work History
Lead Loading Dock Clerk
DLG
Olive Branch, MS
10.2024 - 07.2025
- Exceeded performance targets for on-time deliveries by closely monitoring and adjusting shipment schedules as needed.
- Evaluated employee performance regularly, providing constructive feedback and implementing necessary improvements when needed.
- Implemented safety protocols on the loading dock, resulting in a significant decrease in workplace accidents.
- Enhanced customer satisfaction through prompt resolution of issues related to missing or damaged shipments.
- Conducted quality control checks on all outgoing shipments to minimize returns due to damage or incorrect items being sent out.
- Increased team productivity with clear communication, task delegation, and consistent performance evaluations.
- Improved loading dock efficiency by implementing a streamlined organization system for incoming and outgoing shipments.
- Organized loading dock space efficiently to accommodate an increase in shipment volume without compromising safety standards.
- Trained new employees on proper loading and unloading techniques, as well as company-specific procedures and guidelines.
- Obtained driver signatures on shipping paperwork and sealed trailers.
- Directed forklift drivers on loads ready for pulling or shipment.
- Verified pulled loads and signed off on official sheet.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Assigned tasks to team members to complete within designated time frames.
Auditor
Mahle
Olive Branch, MS
10.2023 - 02.2025
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
Order Filler
Mahle
Olive Branch, MS
02.2024 - 10.2024
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
Education
Southaven High School
Southhaven, MSSkills
- Loading dock procedures
- Heavy lifting
- Truck loading
- Shipping coordination
- Logistics
- Freight scheduling
- Warehouse operations
- Problem-solving
- Teamwork
- Attention to detail
- Problem-solving abilities
- Multitasking
- Computer skills
- Team leadership
- Organizational skills
- Shipping and receiving
- Order picking and processing
- Auditing
- RF scanner
- Electric pallet jack
- Bilingual
- Excel
- Cycle counts
Languages
Spanish
Native or Bilingual
Timeline
Lead Loading Dock Clerk
DLG
10.2024 - 07.2025
Order Filler
Mahle
02.2024 - 10.2024
Auditor
Mahle
10.2023 - 02.2025
Southaven High School