Summary
Overview
Work History
Education
Skills
Timeline
Generic
Joni Reynolds

Joni Reynolds

Puryear,TN

Summary

Dynamic Property Manager with expertise in multi-family property management at J&K's Loving Family Real Estate LLC. Proven track record in enhancing tenant satisfaction and optimizing occupancy rates through effective communication and strategic lease renewals. Skilled in financial budgeting and compliance monitoring, fostering strong tenant relations while ensuring operational excellence.

Overview

29
29
years of professional experience

Work History

Property Manager

J&K's Loving Family Real Estate LLC
08.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Facilitated successful acquisition and integration of new properties into management portfolio.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
  • Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
  • Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
  • Streamlined rent collection processes, significantly reducing late payments.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Communicated effectively with owners, residents, and on-site associates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Coordinated appointments to show marketed properties.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.

RN, Emergency Department

Troy Regional Medical Center
01.2012 - 08.2012
  • Acted as a patient advocate by effectively communicating their needs to the healthcare team and ensuring appropriate follow-up care was arranged.
  • Contributed to reduced readmission rates through effective discharge planning and thorough patient education on self-care techniques.
  • Enhanced patient outcomes by providing high-quality, compassionate care in a fast-paced emergency department setting.
  • Participated in quality improvement initiatives aimed at enhancing patient safety, satisfaction, and overall Emergency Department efficiency.
  • Participated in ongoing education programs to maintain knowledge of best practices for emergency nursing care.
  • Administered medications safely and accurately, adhering to established protocols and procedures.
  • Reduced wait times and improved patient satisfaction by effectively managing resources and coordinating with ancillary departments.
  • Improved patient safety by consistently monitoring vital signs, recognizing changes in status, and initiating appropriate interventions.
  • Streamlined triage processes for efficient patient assessment and prioritization of care needs.
  • Utilized strong critical thinking skills to rapidly assess patients'' conditions during high-stress situations while remaining calm under pressure.
  • Provided emotional support to patients experiencing trauma or medical emergencies, ensuring a positive and compassionate environment.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for diverse patient populations.
  • Consistently exceeded performance metrics related to quality of care delivery, time management, and customer service within the emergency department.
  • Managed multiple priorities simultaneously while delivering exceptional nursing care in a busy 24/7 Emergency Department setting.
  • Promoted a culture of teamwork within the Emergency Department by actively participating in unit-based committees aimed at improving workflow efficiency and overall staff morale.
  • Maintained strict adherence to infection control protocols, contributing to a safe and clean work environment for patients and staff.
  • Maintained accurate documentation and communicated efficiently with physicians, ensuring timely diagnoses and treatment interventions.
  • Demonstrated proficiency in performing emergency procedures such as wound care, IV insertion, ECG interpretation, and life-saving interventions following ACLS guidelines.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Educated family members and caregivers on patient care instructions.
  • Delivered important IV and venous medications to control symptoms and provide effective treatments.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Educated patients and answered questions about health condition, prognosis, and treatment.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Recorded details regarding therapies to keep patient charts updated.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.

RN Floor Nurse

Southeast Alabama Medical Center, SAMC
01.2011 - 12.2011
  • Utilized Software to document nursing assessments, treatments, medications and discharge instructions.
  • Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
  • Promoted a safe environment by consistently adhering to infection control policies and procedures.
  • Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
  • Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
  • Communicated effectively with patients and family members to convey important instructions and discuss treatments.
  • Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
  • Examined and treated patients' injuries and pressure wounds to promote healing.
  • Delivered treatments and direct nursing care according to physicians' orders in Type environment.
  • Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
  • Collaborated with interdisciplinary teams to develop optimal care plans, resulting in improved patient outcomes.
  • Maintained high standards of clinical excellence through regular participation in professional development opportunities and staying current with industry best practices.
  • Facilitated timely discharges through efficient coordination with case managers, social workers, and physicians.
  • Administered medication such as insulin and monitored patients' responses to detect problems.
  • Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
  • Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
  • Contributed to reduced hospital readmissions by conducting thorough assessments and appropriately addressing patients'' concerns during their stay.
  • Modified patient health treatment plans by observing patient conditions and responses.
  • Reduced medication errors through vigilant monitoring and proper documentation of administered treatments.
  • Collected and documented vital signs to maintain current records of patients' conditions.
  • Measured and recorded patients' vital signs every hour.
  • Boosted staff morale by fostering an inclusive work environment that valued teamwork and open communication amongst colleagues.
  • Coped effectively with mental and emotional challenges of positions by remaining centered on patients' needs and delivering quality care.
  • Improved patient care by providing compassionate and comprehensive nursing support on a busy hospital floor.
  • Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on Type floor.
  • Supported smooth transitions of care by effectively collaborating with other nurses during shift handovers, ensuring seamless continuity of patient care.
  • Helped patients feel comfortable by adjusting positions and engaging in casual conversation.
  • Eased anxiety among patients facing challenging diagnoses or treatments by offering emotional support and empathetic guidance throughout their healthcare journey.
  • Supported patients in completing activities of daily living such as dressing, grooming and shower assistance.
  • Increased efficiency in the workplace by streamlining processes and maintaining accurate records of patients'' medical histories.
  • Enhanced patient satisfaction by delivering personalized care plans tailored to individual needs.
  • Upheld regulatory compliance within the nursing practice through adherence to state mandates, facility policies, and established ethical guidelines.
  • Maintained accurate records of residents' healthcare treatments and responses.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Recorded details regarding therapies to keep patient charts updated.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.

Mental Health Technician

Volunteer of America
01.2004 - 12.2010
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
  • Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
  • Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
  • Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Leveraged professional expertise in behavioral management techniques to minimize disruptions within the therapeutic environment.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Participated in continuous professional development opportunities to stay current with industry trends and advance skillset.
  • Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
  • Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.
  • Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
  • Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
  • Collaborated with therapists to implement treatment plans, enhancing effectiveness of interventions.
  • Advocated for patient needs within healthcare system, ensuring access to necessary resources.
  • Managed crisis situations effectively, ensuring safety of all involved.
  • Adapted quickly to changing patient needs, providing flexible and responsive care.
  • Provided emotional support to patients, helping them cope with mental health challenges.
  • Facilitated communication between patients and healthcare professionals to improve care coordination.
  • Improved patient engagement with therapeutic activities, tailoring approaches to individual interests.
  • Fostered positive relationships with patients, building trust and facilitating therapeutic interactions.
  • Assisted in developing individualized care plans to meet specific needs of patients.
  • Educated families on mental health conditions, empowering them with knowledge to support their loved ones.
  • Ensured compliance with health and safety protocols, maintaining safe environment for patients and staff.
  • Enhanced therapeutic environment by maintaining clean and organized patient area.
  • Utilized de-escalation techniques effectively, reducing instances of patient agitation.
  • Improved patient safety with continuous observation and timely intervention.
  • Guided patients in development of coping strategies, improving their ability to manage symptoms.
  • Participated in multidisciplinary team meetings, contributing valuable insights for patient care planning.
  • Conducted therapeutic group sessions, fostering supportive community environment.
  • Enhanced patient well-being by providing compassionate care and monitoring mental health status.
  • Documented patient progress comprehensively, enabling tailored treatment adjustments.
  • Supported patients in daily activities, promoting independence and skill-building.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Maintained patient records, documenting changes in patient condition.
  • Charted on each patient daily.
  • Provided therapeutic activities to assist with patient development.
  • Assessed patient progress and reported changes to supervising physician.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Organized recreational activities to assist in patient recovery.
  • Treated clients and families with respect and dignity.
  • Assisted in development of therapeutic activities for patients.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Assisted with medication administration and counting and pouring medications.
  • Counseled and mentored clients on substance use and life choices.
  • Administered patient medications and tracked dosages.
  • Developed individualized treatment plans for patients in collaboration with mental health professionals.
  • Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.

CNA

Henry County Nursing Home
01.2002 - 12.2003
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of Number+ residents under long-term care.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Delivered high-quality care to Type patients in hospital facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Accountant

Self Employed Services
01.2001 - 12.2001
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
  • Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
  • Prepared and filed tax forms to meet needs of customers.
  • Achieved compliance with all tax regulations by staying updated on changes and conducting thorough reviews of financial operations.
  • Enhanced financial accuracy by meticulously reconciling bank statements and financial records monthly.
  • Streamlined monthly financial reporting processes, significantly reducing time required for report generation and analysis.
  • Ensured accurate and timely payroll processing for over 200 employees, maintaining employee satisfaction and compliance with labor laws.
  • Provided journal entries and performed accounting on accrual basis.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Maintained integrity of general ledger and chart of accounts.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Compiled general ledger entries on short schedule with 100% accuracy.

Accounting Clerk

Burgin Lumber Company
02.1997 - 03.1998
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Managed accounts payable and receivables and payroll.
  • Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Matched purchase orders with invoices and recorded necessary information.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Inspected account books and recorded transactions.
  • Input financial data and produced reports using Software.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Entered figures using 10-key calculator to compute data quickly.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Handled day-to-day accounting processes to drive financial accuracy.

Education

Associate of Science - Nursing

George C Wallace Community College
Dothan, AL
08.2010

Associate of Applied Science - Nursing Science

George C Wallace Community College
Dothan, AL
08.2010

Associate of Arts - Accounting

George C Wallace Community College
Dothan, AL
08.1996

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Rent collection
  • Lease renewals
  • Exceptional oral and written communication skills
  • Tenant relations
  • Staff management
  • Leasing and sales
  • Property tours and inspections
  • Eviction procedures
  • Maintenance scheduling
  • Occupancy management
  • Administrative support
  • Fair housing mandates
  • Tenant and eviction laws
  • Multi-family property management
  • Financial budgeting and reporting
  • Property management expertise
  • Maintenance coordination
  • Contract negotiation
  • Preparing property agreements
  • Adaptable
  • Grounds maintenance
  • Compliance monitoring
  • Property accountability
  • Valid state name driver's license
  • Business administration
  • Preventive Maintenance
  • Apartment maintenance
  • Building operations
  • Entrepreneurial
  • Knowledge of state name real estate laws
  • Maintenance
  • Landscaping and grounds maintenance
  • Leasing operations
  • Accounting operations
  • Skilled multi-tasker
  • Lease administration
  • Fair housing compliance
  • Work order monitoring
  • Unit vacancies
  • Parking operations
  • Eviction notices
  • Debt control
  • Customer relations
  • Clear communication
  • Data entry
  • Critical thinking
  • Client relations
  • Relationship building
  • Decision-making
  • Property showing
  • Administrative leadership
  • Creative and adaptable
  • Dispute handling
  • Operations management
  • Monthly fee and payment collection
  • Repair planning
  • Disturbance handling
  • Office staffing
  • Complaints investigation
  • Deposits management
  • Tenant eligibility determination
  • Sale and rental recordkeeping
  • Performance assessment
  • Property marketing
  • Social media engagement
  • Staff coordination
  • Rent pricing optimization
  • Financial reporting
  • Personnel management
  • Vacancy marketing

Timeline

Property Manager

J&K's Loving Family Real Estate LLC
08.2023 - Current

RN, Emergency Department

Troy Regional Medical Center
01.2012 - 08.2012

RN Floor Nurse

Southeast Alabama Medical Center, SAMC
01.2011 - 12.2011

Mental Health Technician

Volunteer of America
01.2004 - 12.2010

CNA

Henry County Nursing Home
01.2002 - 12.2003

Accountant

Self Employed Services
01.2001 - 12.2001

Accounting Clerk

Burgin Lumber Company
02.1997 - 03.1998

Associate of Science - Nursing

George C Wallace Community College

Associate of Applied Science - Nursing Science

George C Wallace Community College

Associate of Arts - Accounting

George C Wallace Community College