Joni Roberts
Shelton,WA
Summary
Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Overview
35
35
years of professional experience
Work History
RN Case Manager
Providence Sound Home Care
05.2011 - 08.2025
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Conducted regular assessments to evaluate patient needs and adjust care strategies accordingly.
- Coordinated patient care plans ensuring comprehensive support and resources for each client.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated with interdisciplinary teams to enhance communication and improve patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Developed individualized care plans in collaboration with interdisciplinary teams.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
RN Case Manager
Assured Home Health
04.2009 - 05.2011
- Perform independent health assessments of individuals and families by evaluating their physical, mental, social and environmental health status; and provide nursing intervention based on assessment of need
- Develop and provide health education and consultation services to community members, clients and family members on a one-to-one and group basis through home visits, responding to requests for information by phone or in person.
- Maintain detailed records of nursing actions, client progress and response to therapy and teaching.
- Complete oasis assessments, documentation accurately and in a timely manner.
- Coordinate nursing, home health aid, physical therapy and other services delivered to the client.
- Supervised professional and Para professional staff.
- Maintain competency by participating in in-service and continuing education programs.Participated in preceptorship program; Training all new hire, licensed and registered nurses, both in the field (hands on care) as well as home health documentation and requirements.
RN Case Manager
Harbors Home Health and Hosp.
06.1996 - 09.2008
- Provide case management for clients by developing and implementing a plan of care based upon individual needs, consulting with other health care providers such as physicians, social workers, and therapies.Referring clients to other providers and community resources as needed.Develop and provide health education and consultation services to community members, clients and family members on a one-to-one and group basis through home visits, responding to requests for information by phone or in person.
- Maintain detailed records of nursing actions, client progress and response to therapy and teaching.
- Complete oasis assessments, documentation accurately and in a timely manner.
- Provide independent care and counseling to home health and hospice clients 65-80 hours a month through working after hours on call.
- Coordinate nursing, home health aid, physical therapy and other services delivered to the client.
- Supervised professional and Para professional staff.
- Maintain competency by participating in in-service and continuing education programs.
- Established proficiency in electronic documentation and communication using the Myses program.
RN Charge Nurse
Pacific Care Center
09.1990 - 06.1996
- Led emergency response initiatives, coordinating actions among staff during critical situations.
- Administered patient care, including medication management and vital sign monitoring.
- Collaborated with multidisciplinary teams to optimize patient treatment protocols and enhance outcomes.
- Coordinate and supervise all patient care.
- Supervised nursing staff to ensure adherence to best practices and quality care standards.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Administered patient care plans, ensuring adherence to best practices and regulatory standards.
Education
Associate of Science - Nursing
Grays Harbor Community College
Aberdeen, WA06-1990
Skills
- Clinical Skills are proficient and up to date
- Excellent in patient assessments
- Knowledge of Medicare and Medicaid regulations and reimbursement principles
- Excellent in documentation including computerized documentation
- Wound care expertise
- Proficient in wound VAC therapy
- Time management and organization with the ability to adapt to changing organizational needs
- Teaching/patient education
- Good communication skills with a disposition and personality to work harmoniously with and care for a wide variety of people and all levels of staff
- Great knowledge base of medications
- HIPAA compliance
Timeline
RN Case Manager
Providence Sound Home Care
05.2011 - 08.2025
RN Case Manager
Assured Home Health
04.2009 - 05.2011
RN Case Manager
Harbors Home Health and Hosp.
06.1996 - 09.2008
RN Charge Nurse
Pacific Care Center
09.1990 - 06.1996
Associate of Science - Nursing
Grays Harbor Community College