Joni Rogers
Jacks Family Resturant
Birmingham,AL
27
years of professional experience
Dedicated customer service representative who has comprehensive quality customer service. Seeking a customer service/cook position. Currently skilled in a variety of kitchen environments, including but not limited to grills, fryers, flat tops, ovens, and specialty machinery such as slicers. Excellent communication skills, detail oriented, and the ability to resolve customer concerns.
Professional caretaker with significant experience in maintaining safe, clean, and organized environments. Skilled in providing compassionate care, managing household duties, and ensuring well-being of those under supervision. Strong focus on teamwork and achieving results, demonstrating flexibility with changing needs. Known for reliability, effective communication, and nurturing approach.
Work History
Caretaker
6 Years 1 Month- Performed light housekeeping duties for clients and ran errands.
- Replaced bed linens and arranged bedding neatly for client comfort.
- Applied clean dressings, sling stockings, and support bandages as directed by nurse or physician to assist in patient care.
Waitress/Cashier
6 Years 3 Months- Checked with customers to confirm meal satisfaction and promptly addressed any issues.
- Prepared and served cold drinks and desserts to enhance customer satisfaction
- Rolled silverware for catered events to ensure proper presentation.
Crew Member
1 Year 9 Months- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in food preparation, following recipes and portion guidelines accurately.
- Operated kitchen equipment safely, adhering to health and safety regulations.
Facilites
1 Year 7 Months- Demonstrated self-motivation by proactively seeking out tasks and responsibilities., with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Exhibited excellent communication skills by effectively conveying information to colleagues and clients., both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Displayed a passion for learning by actively engaging in training and development opportunities. and committed to continual improvement.
Cashier/Cook
6 Years 4 Months- Prepared food in a fast-paced kitchen environment.
- Assisted customers with ordering process at front counter, ensuring a smooth and efficient experience.
- Operated cash register, managed drive-thru service, cooked menu items, maintained cleanliness in restaurant, and completed assigned tasks.
Porter/Cleaner
3 Months- Served customers by maintaining cleanliness and supplies in restrooms.
- Mixed water and detergents to create effective cleaning solutions.
- Clean building floors by vacuuming and mopping.
- Cleaned windows, glass partitions, and mirrors to enhance visibility and appearance.
Customer Representative
9 Months- Executed administrative tasks and special projects to support team objectives
- Performed routine administrative tasks and special projects under direction of supervisor
- Coordinated project timelines and team activities
- Processed donations and vouchers to ensure timely distribution and support
Education
Job Readiness Class - Hospitality and leasure
GED Preparation Class - Hospitality
Skills
Basic medical assistance
Able to maintain accurate logs
Clean environment
Physical endurance
Exceptionally strong team player
Empathetic support
Willing to work first shift and work decent hours
Timeline
Crew Member
Jacks Family Resturant
01.2025 - CurrentRead More
Facilites
First Baptist Church Trussville
04.2024 - 11.2025Read More
Cashier/Cook
McDonalds
12.2017 - 04.2024Read More
Porter/Cleaner
Metro Service, INC
09.2017 - 12.2017Read More
Customer Representative
The Lovelady Center
03.2017 - 12.2017Read More
Waitress/Cashier
Sonny’s Barbeque
02.2007 - 05.2013Read More
Caretaker
Harris Home Care
01.2000 - 02.2006Read More
WorkFaith Birmingham
Job Readiness Class from Hospitality and leasure
Read More
Smart Horzin
GED Preparation Class from Hospitality
Read More