Summary
Overview
Work History
Education
Skills
Timeline
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Joni Tomaskovich

Weiser ,ID

Summary

Dynamic culinary professional with a strong background at Summit Food Service, excelling in food preparation and sanitation practices. Proven ability to reduce food waste through effective portion control while delivering exceptional customer service. Recognized for multitasking and maintaining a clean, organized kitchen environment, ensuring high-quality meal presentation under pressure.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Cook

Summit Food Service
07.2023 - 06.2025
  • Prepared ingredients according to recipes and safety guidelines.
  • Operated kitchen equipment, ensuring proper use and maintenance.
  • Assisted in maintaining cleanliness and organization of kitchen workspace.
  • Collaborated with team members to ensure timely meal preparation.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Waitress

Dennys
03.2020 - 11.2023
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order taking and delivery.
  • Collaborated with kitchen staff to maintain food quality and presentation standards.
  • Assisted in training new staff on service protocols and menu knowledge.
  • Handled customer inquiries and resolved issues promptly to enhance satisfaction.
  • Processed payments accurately using point-of-sale system, maintaining cash integrity.
  • Maintained cleanliness and organization of dining area and service stations.
  • Adapted quickly to changing demands during peak hours, demonstrating flexibility under pressure.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Sorter Operations Associate

Simplot
04.2019 - 03.2020
  • Operated sorting machinery to ensure efficient processing of agricultural products.
  • Conducted quality checks to maintain product standards and reduce waste.
  • Collaborated with team members to streamline sorting processes and improve workflow efficiency.
  • Assisted in training new associates on safety protocols and equipment operation.
  • Adhered to safety guidelines, contributing to a zero-incident workplace environment.
  • Implemented best practices for maintaining a clean and organized work area.

Budtender

Treasure Valley Cannabis
08.2017 - 03.2020
  • Provided expert guidance on cannabis strains and products to enhance customer experience.
  • Assisted customers in selecting appropriate products based on individual needs and preferences.
  • Maintained product knowledge through continuous training on new strains and industry trends.
  • Executed daily inventory management, ensuring accurate stock levels and product availability.
  • Educated customers on safe consumption practices and legal regulations surrounding cannabis use.
  • Collaborated with team members to create a welcoming and informative retail environment.
  • Processed transactions efficiently while maintaining high levels of customer service satisfaction.
  • Handled product displays and merchandising to optimize store presentation and accessibility.
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Restocked supplies and arranged displays.
  • Weighed, prepared and packaged different types of products.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
  • Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Managed high volume of cash with Number% accuracy rate.
  • Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
  • Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
  • Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
  • Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
  • Read industry publications to maintain knowledge on current and future bud trends.
  • Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
  • Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
  • Packaged regulated products in appropriate exit containers.

Education

High School Diploma -

Nampa Senior High School
Nampa, ID

Skills

  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Multitasking and organization
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Frying
  • Cooking techniques
  • Sanitation
  • Supply restocking
  • Surface cleaning
  • Hospitality and service industry background
  • Food presentation
  • Kitchen equipment operation and maintenance
  • Sanitation practices
  • Grilling
  • Contamination prevention
  • Food waste reduction
  • Performance improvement
  • Food plating and presentation
  • Portion control
  • Food handler certification
  • Hospitality service expertise
  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Customer complaint resolution
  • Guest services
  • Cash management
  • Product knowledge
  • Payment processing
  • Customer focus
  • Cash handling expertise
  • Customer inquiries
  • POS system operation
  • Refund handling
  • Inventory management
  • Payment collection
  • Merchandise restocking
  • Up-selling techniques

Timeline

Cook

Summit Food Service
07.2023 - 06.2025

Waitress

Dennys
03.2020 - 11.2023

Sorter Operations Associate

Simplot
04.2019 - 03.2020

Budtender

Treasure Valley Cannabis
08.2017 - 03.2020

High School Diploma -

Nampa Senior High School

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Joni Tomaskovich