Summary
Overview
Work History
Education
Skills
Timeline
Joni Ware

Joni Ware

Louisville,KY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

Pharmacy Technician Trainee

Walmart
02.2023 - 07.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Assisted with filling of over Number prescriptions daily.
  • Counted, measured and compounded medications following standard procedures.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Completed insurance forms and billed insurance companies.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Provided expertise about composition of drugs.
  • Aided customers in understanding how to properly take medications.
  • Monitored drug interactions for customers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Managed opening and closing duties for pharmacy.

Owner/Operator

Joni’sShaggy Pawz
01.2014 - 06.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Trained and developed team members to build human capital.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Founded and managed Type business, growing revenue to $Amount in first year.
  • Managed large budgets, collaborating with other departments to eliminate redundancies.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Performed statistical analyses to gather data for operational and forecast team needs.

Veterinary Technician

Veterinary Associates Animal Hospital
09.2001 - 01.2021
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Answered owner animal health questions and advised on best care practices.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Obtained patient history from owners and performed physical examinations.
  • Collected and prepared specimens for laboratory testing.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Educated clients on nutrition, preventive health and other animal care.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Administered vaccinations to variety of animal species.
  • Performed dental cleanings using ultrasonic scaler.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Designed and created client education materials and marketing materials for hospital services.

Education

Iroquois High School, Louisville, KY
05.1996

Skills

  • Drug Inventory Control
  • Insurance Verification
  • Restocking
  • Prescription Compounding
  • Patient Confidentiality
  • FDA and HIPAA Compliance
  • Prescription Filling and Labeling
  • HIPAA
  • Drug Storage Procedures
  • Managing Prescription Refills
  • Quality Assurance and Control
  • Drug Compatibility Software

Timeline

Pharmacy Technician Trainee - Walmart
02.2023 - 07.2023
Owner/Operator - Joni’sShaggy Pawz
01.2014 - 06.2023
Veterinary Technician - Veterinary Associates Animal Hospital
09.2001 - 01.2021
Iroquois High School - ,

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Joni Ware