Joni White

• Monitored and handled employee claims involving performance-based and harassment incidents.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.

* Prepare and present compelling proposals and presentations to potential clients. * Highlight the bene ts and value proposition of the staffing services.

*Negotiate terms, contracts, and service level agreements with clients.

* Identify and target potential clients for staffing services.

* Create sales plans and forecasts to guide business development.

• Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
• Managed payroll, daily deposits, and cost controls.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
• Planned and executed strategies to increase customer loyalty and retention.
• Oversaw food preparation and monitored safety protocols.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

• Created financial reports by analyzing, collecting and summarizing account trends and information.
• Posted cash and check receipts by entering and verifying transactions from local deposits and lockboxes.
• Investigated account discrepancies by obtaining and verifying information from customer service and sales department staff.
• Tracked payment and budget activity to assist with projections and forecasting.
• Contacted over 30 days past-due customers per month to collect tardy payments.