A forward-thinking and innovative recruiter with over 20 years of expertise in the healthcare industry. A subject matter expert who has led successful recruitment campaigns around the United States. Strong communication and interpersonal skills and committed to pursuing best practices related to recruitment for best in class customer satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Recruiter
Humana Inc.
03.2021 - Current
Developed strong relationships with hiring managers to better understand business requirements to successfully fill vacancies in a timely manner, mainly for clinical leadership and operation leadership roles.
Provides consultation to hiring managers on creating job descriptions, compensation, job market, candidates and influential in hiring decisions.
Develop market strategies to identify best approach in attracting top talent.
Maintained up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
Train new and existing leaders and recruiters on recruitment processes and digital platforms.
Conduct in-depth assessment of candidates utilizing various prescreen, screen and assessments techniques.
Actively participates in reshaping the candidate experience by simplifying the process through technology utilization.
Provided exceptional support to candidates throughout the interview process, leading to positive feedback and increased offer acceptance rates.
Reduced time-to-fill metrics by implementing efficient applicant tracking systems and prioritizing high-impact roles.
Key Accomplishments:
Lead the development, deployment, and maintenance of SharePoint websites which provides information about Medicaid in each established Medicaid state to recruiters, leaders, and other departments.
Lead the development of Medicaid recruitment processes in compliance with the unique contract criteria of numerous states.
Served as the Technology Project Lead for Humana's Applicant Tracking System (ATS) from 2021 to 2023, where I successfully completed utilization metrics, troubleshooted and assisted in fixing system errors, and participated in a variety of integrations and implementation projects.
Clinical Recruiter
Humana Inc.
09.2013 - 03.2021
Developed strong relationships with hiring managers to better understand business requirements to successfully fill vacancies in a timely manner for clinical and nonclinical roles (support staff through to leadership) across various Humana organizations and departments.
Provides consultation to hiring managers on creating job descriptions, compensation, job market, candidates and influential in hiring decisions.
Develop market strategies to identify best approach in attracting top talent.
Maintained up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
Train new and existing leaders and recruiters on recruitment processes and digital platforms.
Conduct in-depth assessment of candidates utilizing various prescreen, screen and assessments techniques.
Actively participates in reshaping the candidate experience by simplifying the process through technology utilization.
Provided exceptional support to candidates throughout the interview process, leading to positive feedback and increased offer acceptance rates.
Reduced time-to-fill metrics by implementing efficient applicant tracking systems and prioritizing high-impact roles.
Key Accomplishments:
Led the successful development and execution of a Live Video Interview training video ahead of schedule in collaboration with Humana's ATS partner for Humana's leaders at the onset of the Coronavirus pandemic in 2020.
Provided subject matter expertise in Humana's Screening ATS from 2014 to 2021, in addition to expertise in other Humana systems.
Successfully and significantly contributed in all recruitment initiatives for Humana Long-Term Care (HLTC) that led to the receipt of the Long-Term Care Manage Care contract in the state of Florida in 2018.
Successfully tracked and entered bonus reimbursements for HLTC’s first Associate Referral Bonus program 2019 – 2020 in Florida.
Contributed substantially to the recruitment efforts for Humana's Home Health Medicare build-out in Florida and Texas from 2014 to 2018. Strategically recruited rehabilitation professionals (e.g., physical therapists, occupational therapists, speech therapists) in addition to nurses, clinical managers, and support personnel.
Recruitment Coordinator, HR Representative
American Eldercare Inc. (Acquired by Humana Inc. 2013)
08.2006 - 09.2013
Conducted full cycle recruitment for all roles in American Eldercare departments and locations such as; Home Health (Medicare & Medicaid), Long-Term Care Diversion(all offices throughout Florida), IT, Accounting, Provider Relations, Credentialing, Claims, Customer Service, Utilization Management, Learning Facilitation, Quality Assurance and Improvement.
Developed strong relationships with hiring managers to better understand business requirements to successfully fill vacancies in a timely manner for clinical and nonclinical roles (support staff through to leadership).
Provides consultation to hiring managers on creating job descriptions, compensation, candidates and influential in hiring decisions.
Conducted in-depth assessment of candidates utilizing various prescreen, screen and assessments techniques
Audited and tracked credentials Home Health personnel files (Internal & Contracted – Rehab Professionals) for regulatory compliance with ACHA in Broward, Miami-Dade County and other locations as needed.
Participated in ACHA surveys, JACHO and CHAP accreditation surveys in the Broward location.
Processed weekly payroll for field staff primarily in AEC’s Broward location and provide support to other locations as needed.
Train new leaders and colleagues on digital platforms and HR processes.
Maintained knowledge of health benefits offered to AEC associates (office and field) and assisted in yearly benefits enrollment for the Broward location.
Participated in job fairs.
Assisted in the care coordination of members.
Key Accomplishment:
Successful and instrumental in all recruiting initiatives across 11 regions in the state of Florida, including Corporate Office positions, prior to the award of the Long-Term Care Manage Care contract for the state of Florida in 2013.
Staffing Coordinator, HR Representative
Care Heart Home Health Inc.
01.2000 - 08.2006
Coordinated care for patients with caregivers, with emphasis on identifying skills and qualities in caregivers that guaranteed patient satisfaction.
Monitored the Plan of Care for each client through effective communication with care managers, physicians, nurses, and patients.
Processed job application for all field staff and processed payroll and billing for the Medicare and Private Pay departments.
Participated in ACHA surveys for the Private Pay department.
Education
Bachelor of Arts - Business Administration, Human Resources
Keiser University
Fort Lauderdale, FL
Skills
Recruiter Training and Mentoring
Candidate Sourcing
Applicant Tracking Systems
Salary Negotiations
Recruitment Process Improvement
Passive Candidate Engagement
Technical Recruiting Expertise
Executive Search Experience
Recruitment Metrics Analysis
Full Cycle Recruiting
Diversity and Inclusion Strategies
Partnership Development
Collaborative Teamwork
Recruiting Software Experience
Recruitment Strategy Development
Cross-Functional Teamwork
Self-Motivated Work Ethic
Certification
Currently working on Human Resource Information Professional (HRIP) Certification.
Timeline
Senior Recruiter
Humana Inc.
03.2021 - Current
Clinical Recruiter
Humana Inc.
09.2013 - 03.2021
Recruitment Coordinator, HR Representative
American Eldercare Inc. (Acquired by Humana Inc. 2013)
08.2006 - 09.2013
Staffing Coordinator, HR Representative
Care Heart Home Health Inc.
01.2000 - 08.2006
Bachelor of Arts - Business Administration, Human Resources