Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joni Yeany

Knox,PA

Summary

Dynamic and detail-oriented professional with extensive experience at Clarion Hospital, excelling in patient service management and office coordination. Proven ability to enhance workflow efficiency and improve patient satisfaction through strong organizational skills and effective communication. CPR certified, with a commitment to maintaining compliance and delivering exceptional support in fast-paced healthcare environments.

Overview

34
34
years of professional experience

Work History

Unit Secretary, Radiology Dept.

Clarion Hospital
09.2023 - Current
  • Managed patient scheduling and appointment coordination to enhance departmental efficiency.
  • Maintained accurate patient records and ensured confidentiality compliance in all documentation.
  • Assisted medical staff with administrative tasks, improving workflow and communication within the unit.
  • Utilized electronic health record systems for data entry and retrieval, streamlining information access.

Unit Secretary, Operating Room

Clarion Hospital
10.2013 - 09.2023
  • Managed patient records and coordinated communication between departments to enhance workflow efficiency.
  • Scheduled appointments, ensuring optimal use of resources and timely patient care delivery.
  • Assisted medical staff with administrative tasks, improving overall office productivity and support services.
  • Maintained electronic health record systems, ensuring data accuracy and compliance with healthcare regulations.
  • Trained new administrative staff on protocols and software systems, fostering a collaborative team environment.
  • Implemented inventory control measures for office supplies, minimizing costs while maintaining necessary stock levels.
  • Facilitated effective communication between patients and healthcare providers to improve satisfaction and service quality.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
  • Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
  • Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Reduced wait times for patients by accurately updating charts and promptly notifying physicians of changes in medical conditions or test results.
  • Scheduled patient appointments to maximize healthcare provider availability.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.

Certified Registered Sterilization Tech

Clarion Hospital
08.1991 - 09.2023
  • Operated sterilization equipment, ensuring compliance with safety protocols and operational standards.
  • Monitored sterilization cycles, adjusting parameters as needed to maintain effectiveness and efficiency.
  • Conducted routine maintenance on sterilizers, identifying and resolving issues promptly to minimize downtime.
  • Trained new staff on sterilization processes and safety procedures, promoting adherence to best practices.
  • Implemented process improvements that enhanced workflow efficiency and reduced turnaround times for sterile instruments.
  • Collaborated with surgical teams to ensure timely availability of sterile supplies for procedures, enhancing patient care delivery.
  • Maintained meticulous records of sterilization processes, ensuring traceability and compliance with regulatory standards.
  • Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
  • Reduced risks of infection by consistently maintaining a clean and sterile work environment.
  • Conducted regular inventory checks, minimizing shortages and overstock situations in the department.
  • Verified and maintained proper documents and records for sterilization.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Recorded biologicals and test results.
  • Inspected sterile package integrity prior to distribution.
  • Picked instruments and supplies for surgeries.
  • Collaborated with medical staff to confirm availability of medical equipment for patient care.

Education

Certified Registered Sterilization Technician - Sterilization

Perdue University
West Lafayette, IN
03-2016

High School Diploma -

Alleghany Clarion Valley
Foxburg, Pa
06-1984

Skills

  • Incoming call reception
  • Customer service
  • Strong organization
  • Telephone reception
  • Inpatient care
  • Medical billing and coding
  • Call light responses
  • Phone reception
  • Patient service management
  • Patient reception
  • Problem-solving
  • Office coordination
  • Clerical support
  • CPR certified
  • Office management

Timeline

Unit Secretary, Radiology Dept.

Clarion Hospital
09.2023 - Current

Unit Secretary, Operating Room

Clarion Hospital
10.2013 - 09.2023

Certified Registered Sterilization Tech

Clarion Hospital
08.1991 - 09.2023

Certified Registered Sterilization Technician - Sterilization

Perdue University

High School Diploma -

Alleghany Clarion Valley

Similar Profiles

CREATE PROFILE