Jonia Dawson

• Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
• Analyzed financial records to verify accuracy of tax returns.
• Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
• Increased client satisfaction by providing accurate and timely tax preparation services.

• Evaluated performance metrics regularly, refining strategies based on real-time data analysis.
• Assisted in data analysis and interpretation to support business decision-making processes.
• Developed custom Excel macros, simplifying complex data analysis tasks for the team.
• Carried out data analysis, spreadsheet creation and data collection and cleaning.
• Improved financial reporting accuracy with meticulous record-keeping and data analysis.

• Present on technical topics to peers, leadership, and other stakeholders

•Lead/mentor over interns, inventory, and other technical work teams

•Make strategic recommendations on finances

• Developed comprehensive understanding of regulatory compliance requirements surrounding digital asset trading activities in the United States.
• Consistently exceeded personal trading targets, demonstrating a keen ability to adapt and thrive in rapidly changing market conditions.
• Collaborated with team members to develop innovative trading tactics in response to evolving market conditions.
• Improved profitability by utilizing fundamental analysis to identify undervalued digital assets.
• Increased return on investment by employing advanced risk management practices, including diversification and hedging strategies.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Checked packages and merchandise for damage and notified vendors.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Performed general housekeeping and cleaning tasks.