Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jonica May

New Port Richey,FL

Summary

Skilled Control Room Operator with a proven track record at Pasco County Corrections, adept in maintaining facility security and safety through vigilant situational awareness and effective communication. CPR certified, with expertise in multitasking, ensuring operational efficiency, and mentoring new hires. Demonstrates a strong blend of process safety knowledge and team collaboration.

Overview

4
4
years of professional experience

Work History

Control Room Operator

Pasco County Corrections
Land O' Lakes, FL
01.2022 - Current
  • Ensured compliance with safety regulations and procedures, reporting any violations or potential hazards immediately.
  • Promoted safety, order, and functionality of facility.
  • Oversaw facility operations while monitoring laundry services, meal service, and escorts.
  • Communicated information regarding security, safety and operations through chain of command.
  • Monitored surveillance systems and maintained facility security, ensuring that safety protocols were followed.
  • Controlled access to restricted areas by operating electronic and manual locking systems.
  • Coordinated communication between staff and emergency responders during routine operations and critical incidents.
  • Maintained detailed logs and reports of daily activities and security incidents.
  • Ensured proper functioning of security equipment and systems.
  • Trained and mentored new hires for the role of Control Room Operator, ensuring they understood security protocols, equipment operations, and facility procedures.

Crew Member

Wendy's
Odessa, FL
09.2020 - 01.2022
  • Provided excellent customer service by taking orders, preparing food, and ensuring customer satisfaction.
  • Maintained a clean and organized workspace, adhering to health and safety standards.
  • Operated cash registers and handled transactions accurately.
  • Assisted with inventory management and restocking supplies as needed.
  • Worked collaboratively with team members to meet daily operational goals.

Education

High School Diploma -

River Ridge High School
New Port Richey, FL
06-2021

Associate of Arts -

Pasco-Hernando State College
New Port Richey, FL

Skills

  • Situational awareness
  • Process safety
  • Multitasking and organization
  • Information tracking
  • Communication
  • JMS proficient

References

References available upon request.

Timeline

Control Room Operator

Pasco County Corrections
01.2022 - Current

Crew Member

Wendy's
09.2020 - 01.2022

High School Diploma -

River Ridge High School

Associate of Arts -

Pasco-Hernando State College

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Jonica May