Jonica West
Washington,DC
Summary
Dynamic professional with a strong work ethic and proven customer service skills, honed at Safeway. Adept at maintaining workplace safety and training new employees, enhancing team performance. Quick learner with a track record of minimizing waste and ensuring quality standards. Dependable and committed to delivering exceptional service in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Front End Clerk
Safeway
Washington, DC
07.2022 - Current
- Kept front end areas clean and organized for professional appeal to customers.
- Managed customer concerns and responded to questions concerning [Product or service].
- Accepted payments, returned change and issued receipts.
- Trained new employees on company procedures, enhancing overall team performance through knowledge sharing.
Food Prep/General Utility Worker
LSG Sky Chefs
Washington, DC
04.2021 - 10.2022
- Prep and Prepare meals for all airlines
- Weigh, measure, and package food
- Clean dishes and carriers
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
Cashier
Forman Mills
Temple Hills, MD
10.2018 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hospitality Worker
First Class Workforce Solutions
Washington, DC
08.2016 - 08.2018
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Deli Clerk
Giant Food Stores
Bethesda, MD
09.2013 - 03.2016
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Spingarn SHS
Washington, DC06-1994
Skills
- Strong work ethic
- Quick learner
- Customer service
- Workplace safety
Timeline
Front End Clerk
Safeway
07.2022 - Current
Food Prep/General Utility Worker
LSG Sky Chefs
04.2021 - 10.2022
Cashier
Forman Mills
10.2018 - 02.2020
Hospitality Worker
First Class Workforce Solutions
08.2016 - 08.2018
Deli Clerk
Giant Food Stores
09.2013 - 03.2016
Spingarn SHS